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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,528 reviews

August 31, 2022

Last visit was great. Zach was friendly and efficient with service while Jon Miller was great help with finding anew truck More

by mws9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Sep 06, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 31, 2022

As always, Will, Zack, Brandon, Ron and the whole team (sorry I don’t remember everybody’s name) did an outstanding job to get my truck in and out to get me back on the road for a little issue with the sc More

by colton8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop, Brandon Stone
Sep 06, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 30, 2022

Helpful and friendly service. We appreciated the time spent servicing our Sierra pickup. We will be back. More

by hhayter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop, Brandon Stone, Kara Campbell
Sep 06, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 25, 2022

Service was courteous and efficient. Service advisor, brandon, was on top of everything. Will the service manager made sure every detail was attended to. More

by FEDEGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stone
Aug 30, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 23, 2022

Took my Yukon in for service and to fix a warm blowing A/C. They fixed the A/C and preformed the oil change quickly but the next day there was half a quart of oil on my garage floor from the drain plug no More

by beckham.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 24, 2022 -

Ken Garff Buick GMC Riverdale responded

Hello Beckham, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

August 19, 2022

They treated us with respect and were very professional in dealing with us. The transaction was completed without a lot of hassle. More

by jacksmik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Shaw
Aug 24, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 19, 2022

Purchased a used vehicle at the RIverdale dealership. Salesman (Dusten) was very efficient and courteous. Vehicle clean and full of fuel Staff was friendly. Dealership was clean and bright! I would reco More

by Rncpps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
Aug 24, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! It is wonderful to hear that Dusten provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 18, 2022

Zach and Kara were, and always have been, terrific from check-in to delivering my fully-serviced vehicles. More

by c.haslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Aug 24, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 16, 2022

Tenille was awesome worked hard to help my boy buy his first truck. Nailed it More

by wessdean0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! It is wonderful to hear that Tenille provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 14, 2022

Everyone was professional and attentive all the way through the process of ordering and delivery my truck purchase. Steven Veeder was wonderful to work with. More

by deanjens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! It is wonderful to hear that Steven provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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