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Ken Garff Buick GMC Riverdale
Ogden, UT
1,516 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,516 reviews
March 14, 2022
I take all of my vehicles to Ken Garff for Service. Will and the team there are outstanding. I really appreciate the communication and friendliness there. I have never been disappointed. Will and the team there are outstanding. I really appreciate the communication and friendliness there. I have never been disappointed. More
by colton8
Verified Customer
March 14, 2022
I purchased a used 2018 Subaru last JUne. I was not told it had been in a wreck. Found out when I bot new tires from Big O who could not align the rear passenger tire. I told Jon and he took I was not told it had been in a wreck. Found out when I bot new tires from Big O who could not align the rear passenger tire. I told Jon and he took the car into your service twice. I was told it was fixed. I thought it was fixed but a month ago I picked up a nail in that tire. And replaced with a new one at Big O but they couldn’t get it aligned. So I got s second opinion from Les Schwab. Same answer but said they could fix it. Cost me $365.00. Went into Jon when I took the care in for oil change and explained my experience. He made no offer to make it right. I have always had a positive feeling toward Ken Garf Sales. It never crossed my mind that you would sell me a damaged car and not tell me about it. Your service dept didn’t know how to fix it but alegded it was corrected and aligned. But it wasn’t. So really service at Ken Garf certainly did not meet my expectations. More
by ROYMECHAM
March 13, 2022
Tenneal and Dawson are wonderful. Ordering our new AT4 Acadia was made easy. There professional, patient, and considerate very knowledgeable. Ordering our new AT4 Acadia was made easy. There professional, patient, and considerate very knowledgeable. More
by 52DIAMONDDEB
March 13, 2022
Thank you Ken Garff staff for helping me get into my new car within a matter of a few hours! You are amazing! car within a matter of a few hours! You are amazing! More
by AMBERLRISER
March 12, 2022
Tenille is absolutely the best. She has indicated that we can call on her at anytime with questions about our new Buick. She showed enthusiasm and excitement when keeping us apprise She has indicated that we can call on her at anytime with questions about our new Buick. She showed enthusiasm and excitement when keeping us apprised of the arrival of our Envision. More
by elligran
Employees Worked With
March 12, 2022
I had been looking for a gmc AT4 1500 for almost 2 years, finding the right truck for me. Brent Walker was my guy, all the dealerships I went too, offered too little below market for my trade inn, they also finding the right truck for me. Brent Walker was my guy, all the dealerships I went too, offered too little below market for my trade inn, they also wanted above and beyond what the trucks were worth I’ve heard all the sales pitches before Ive had to spend hours with dealers trying to get fair market value. . After a long search I found the right AT4 for me, and Brent got the deal done, there wasn’t run around I knew the right price point and so did he , we spent two hours together and that included financing now I’ll send everyone to the guys at Ken Garff Buick and GMC in Ogden. From the sales team to financing and trade inn on my used truck they were awesome. If you are in the market for a new GMC truck especially at this time with the shortage I’d use these guys 100 percent of the time. You want to be respected when you go in, and that’s how they treat you! More
by Ben Schmidt
Employees Worked With
Brent Walker
March 11, 2022
Very easy and great to work with, extremely helpful and honesty with the way they serve you honesty with the way they serve you More
by VKLUNA777
March 10, 2022
As usual, the tech did not take the time to read and understand the work order description of my complaint. I had to ask what they checked when looking at the issues I reported. Once he figured out what understand the work order description of my complaint. I had to ask what they checked when looking at the issues I reported. Once he figured out what he was to look for he did fix the problem. As usual there is grease on my floor mats and door panel. Somethings just never change. Don't know why they can't keep service writers, new group everytime I go in. Glad I purchased a GMC I only have to go in once every couple years at the most. Just don't need the agreevation. More
by scott_jm9
Employees Worked With
Brandon Stone
March 09, 2022
Fast and easy. Chad as great to work with and the purchase was quick just like he said it would be. Thank You. Chad as great to work with and the purchase was quick just like he said it would be. Thank You. More
by DEREK96SS
