Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Buick GMC Riverdale
Ogden, UT
1,518 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,518 reviews
August 31, 2021
My experience buying the truck was great! However, after just 2 weeks of owning the vehicle it is in the shop. This is frustrating as this truck only had 10,000 miles in it. just 2 weeks of owning the vehicle it is in the shop. This is frustrating as this truck only had 10,000 miles in it. More
by SOCCERGOALIEGIRLAR
Verified CustomerEmployees Worked With
August 31, 2021
People there was nice and did not take as long as I thought it would. Got in the truck it was clean and in better shape that when i brought it to them. Great service center. thought it would. Got in the truck it was clean and in better shape that when i brought it to them. Great service center. More
by garymiller0
August 30, 2021
From the original purchase of my new 2021 GMC Denali truck to this first service, these folks have done a tremendous job earning my loyalty. Thank you to Bill in Sales, Crystal in Service, and all the f truck to this first service, these folks have done a tremendous job earning my loyalty. Thank you to Bill in Sales, Crystal in Service, and all the folks behind the scenes! Jim More
by JIM1RCHECK
August 28, 2021
I tried to contact my service writer a couple of times via the number provided but he didn't get back to me. I never found out what caused my battery to explode in such a new vehicle and need to know so w via the number provided but he didn't get back to me. I never found out what caused my battery to explode in such a new vehicle and need to know so we can avoid it in the future. Also, I don't believe I received my full discount. 30% of $309 is not $25. I would like both of those things taken care of, thank you. More
by ksstanton8
Employees Worked With
Crystal Allen, Zach Bishop
August 27, 2021
Top Notch!! Super nice and efficient. Great listeners are hard to come by these days! They took great care as always and got me done fast. Thanks. hard to come by these days! They took great care as always and got me done fast. Thanks. More
by BACREE62
Employees Worked With
Other Employees :
Karen Jacobsen, Yenia Cobian, Crystal Allen, Zach Bishop
August 26, 2021
Easy to work with, friendly with my son, and patient with us. Not pushy like other dealerships and sales people. Would go back and buy from them again. us. Not pushy like other dealerships and sales people. Would go back and buy from them again. More
by CCARRILLO57
Employees Worked With
August 21, 2021
Vehicle was not ready for customer when given back it was not cleaned off body panels were not aligned and interior panels and seals were not installed properly. Second time manager made sure car was ready not cleaned off body panels were not aligned and interior panels and seals were not installed properly. Second time manager made sure car was ready to be returned to the customer. Work quality was much better. More
by jnewland69
Employees Worked With
Dustin (Body shop), Valerie (Body Shop)
August 21, 2021
I was offered help the second I came in through the door. The dealership had what I was looking for. They gave me a great finance rate. Dawson went above and beyond to fit my needs and budget. He even stayed The dealership had what I was looking for. They gave me a great finance rate. Dawson went above and beyond to fit my needs and budget. He even stayed past closing to help answer questions. I would definitely recommend him to anyone that is looking for a vehicle. More
by Adriana Estrada
Employees Worked With
Dawson Shaw
