Ken Garff Buick GMC Riverdale

Concerned and courtesy to my needs. Hepful making sure repairs are completed. Called me backbwhen i left messages. Helped with speedy service so i could get back to work repairs are completed. Called me backbwhen i left messages. Helped with speedy service so i could get back to work More

Great dealership! Dusten was very good to work with. He answered all my questions and I appreciated the honest, straight forward approach from both him and Ken Garff Buick GMC. They also gave me a fair off answered all my questions and I appreciated the honest, straight forward approach from both him and Ken Garff Buick GMC. They also gave me a fair offer on my trade-in & extend warranty on my new Acadia. Highly recommend!! More

We sent wrecked car to Ken G. Problems /delays with USAA insurance. Roy and Dustin have been great. Car is still there awaiting USAA check. insurance. Roy and Dustin have been great. Car is still there awaiting USAA check. More

Working with Dawson Shaw is a pleasure! He shared very helpful knowledge with us about processes and features. He is patient and understanding and addressed our needs. The staff at Ken Garff Buick GMC of helpful knowledge with us about processes and features. He is patient and understanding and addressed our needs. The staff at Ken Garff Buick GMC of Riverdale has been great with only one exception that we’ve experienced so far. The facility is neat and clean. The business hours are convenient. The prices are competitive with the current market. More

The dealership has process in place so that you don't have to deal with several different folks as you finish the deal. The finance department found me a better rate than I came in with pre approved, whi have to deal with several different folks as you finish the deal. The finance department found me a better rate than I came in with pre approved, which was a little more than $20 per month. The car was perfectly detailed and ready to go. We got from arrival to deal complete including a trade in within 3 hours. Super professional and super efficient. Go see Jon Miller at Ken Garff Buick in Riverdale. More

No pressure sales. Easiest auto purchase we have ever had. Sales department was very friendly and very professional. We would highly recommend this dealership to anyone. had. Sales department was very friendly and very professional. We would highly recommend this dealership to anyone. More

They are great with servicing my vehicle. Easy to make appointments. Shuttle service if needed. If you want to hang around nice quiet comfortable area for waiting. Charge your phone, get a soda, watch TV, appointments. Shuttle service if needed. If you want to hang around nice quiet comfortable area for waiting. Charge your phone, get a soda, watch TV, take a nap. I am always treated like I am an important client. More

The experience was mostly pleasant and the interactions with the sales team during my two visits were also up to par. Where I hold an issue is with one of the two keys having a dead battery and the cars co with the sales team during my two visits were also up to par. Where I hold an issue is with one of the two keys having a dead battery and the cars coolant fluid level being at zero. Admittedly these are things I should have been more attentive to myself. However, as a dealership I believe it is poor practice to state a 151 point inspection will be done on the car, and then obvious lapses such as this are left for the customer to deal with less than a day after purchase. For this reason my recommendation would come with a hefty warning that the customer must complete there own thorough inspection before signing on the dotted line. More