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Ken Garff Buick GMC Riverdale
Ogden, UT
1,516 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,516 reviews
April 30, 2021
Thus is the 3rd New vehicle I have bought from Ken Garff and I will continue to take my business here. Hassle free, in and out and staff is wonderful to deal with. and I will continue to take my business here. Hassle free, in and out and staff is wonderful to deal with. More
by AMBER_HILL
Verified Customer
April 26, 2021
The service was scheduled via the Ken Garff service page on the internet. The service on my 2019 GMC was completed as requested. It took Took less time than estimated. Team was friendly. Thanks! on the internet. The service on my 2019 GMC was completed as requested. It took Took less time than estimated. Team was friendly. Thanks! More
by KBARK12
Employees Worked With
Zach Peterson
April 26, 2021
The service was completed to great expectations. A big thank you to Frank for going above and beyond to make sure my car got repaired. Frank took the time to coordinate with Honda Wyoming and succeeded i thank you to Frank for going above and beyond to make sure my car got repaired. Frank took the time to coordinate with Honda Wyoming and succeeded in getting my alternator replacement (considering some other mechanic tried in 2019 with no success). So far my car is running well. Thank you Frank for a job well done! More
by HUmoh
Employees Worked With
Frank, Service Advisor@Ken Garff Honda Riverdale
April 25, 2021
Service was great, quick and as promised. All the service completed on time and they kept me updated with text and e-mails about the progress. completed on time and they kept me updated with text and e-mails about the progress. More
by ffejhollo
Employees Worked With
Other Employees :
Karen Jacobsen, Alyssa Craythorn, Zach Peterson
April 25, 2021
We are always treated well. We have bought 2 vehicles from you and will buy our next. The service is awesome. The sales people are friendly and not pushy. from you and will buy our next. The service is awesome. The sales people are friendly and not pushy. More
by karenzuech
Employees Worked With
Other Employees :
Karen Jacobsen, Alyssa Craythorn, Reyna Chavez
April 24, 2021
This was my first time buying a car from a dealership and the associates at Ken Garff were excellent! They took their time, never making me feel rushed as we went through the process, and they went out of t the associates at Ken Garff were excellent! They took their time, never making me feel rushed as we went through the process, and they went out of their way to get me the loan/pricing I needed. Keep up the fantastic work! More
by truscheffel
April 24, 2021
Geat service.In and out as scheduled. Friendly and Geat service. In and out as scheduled. Friendly and clean. We have taken our vehicles to Ken Garff Riverdale for several trouble free years. Th Geat service. In and out as scheduled. Friendly and clean. We have taken our vehicles to Ken Garff Riverdale for several trouble free years. Thank you! More
by Doug
April 22, 2021
It took two separate visits to schedule a service appointment because your computer records are messed up. My son bought a vehicle from you many years ago but your system cannot distinguish between appointment because your computer records are messed up. My son bought a vehicle from you many years ago but your system cannot distinguish between his purchase and mine. After being told to come back on another day, We were able to get the proper purchase record and schedule an appointment. My wife took the car to the appointment. After a two hour wait, my wife asked about the extremely long wait only to find out that the car had be done for some time but those in the service department failed to notify her that the work had been completed. My wife was then dismissed and pointed to the parking lot to look for the car on her own. There was no discussion of what was noted during the service operation even though my wife specifically asked t;he to check the brakes for her. The only reason we have had any servicing done at your dealership is because it was part of our vehicle purchase. I cannot recommend your service department to anyone. More
by ROGER1A
April 22, 2021
They were very friendly. Curtious and got done with all the service very quickly. We bought from a different dealer but was treated as if I bought from there lot. I will be back for all my services. Well d the service very quickly. We bought from a different dealer but was treated as if I bought from there lot. I will be back for all my services. Well done! More
by mnsloftus
Employees Worked With
Zach Peterson
April 20, 2021
We ran into some unexpected costs on our Yukon but Will and Zach worked with us and I appreciate the patience they showed. I have been taking our cars to Ken Garff for service for about six years and have and Zach worked with us and I appreciate the patience they showed. I have been taking our cars to Ken Garff for service for about six years and have had mostly good experiences. More
by Fluance5.2
