Ken Garff Buick GMC Riverdale

From start to finish, my experience at Ken Garff was amazing! Jon was courtesy, helpful and extremely personable. Buying a vehicle can be stressful but having such a wonderful salesperson made the proce amazing! Jon was courtesy, helpful and extremely personable. Buying a vehicle can be stressful but having such a wonderful salesperson made the process so much easier. More

Customer service was great went thru almost everything on the car . I feel if i have a question I could come in or call worked well with the couple who purchased my old vehicle the car . I feel if i have a question I could come in or call worked well with the couple who purchased my old vehicle More

Business was clean, the staff was pleasant and professional. They went out of their way to make the purchase possible. I had a very good experience purchasing my new vehicle. professional. They went out of their way to make the purchase possible. I had a very good experience purchasing my new vehicle. More

Everyone I dealt with was polite and professional. Overall great experience! While the damage done to my vehicle was minor and the fact that my vehicle is over 10 years old, at no time did I feel the Overall great experience! While the damage done to my vehicle was minor and the fact that my vehicle is over 10 years old, at no time did I feel they treated my vehicle with less care than they would a newer model. The work done to my vehicle was excellent. Thank you. More

Well I'm sorry to say that the PDI was not very good. Someone put a very deep scratch into the paint on the front driver side fender. The entire fender will have to be painted to repair it. Ask good. Someone put a very deep scratch into the paint on the front driver side fender. The entire fender will have to be painted to repair it. Ask Bill Acree and Candace Shakespear about it. They witnessed it and documented it. PDI didnt do a good job on cleaning off the glue, gunk and white specks of plastic off the exterior and the windows were not cleaned. My eyesight is not what it used to be but even I could see all that. So how did all that get missed during PDI? More

The whole crew is professional and customer orientated, and the use of texting to keep me informed was exceptional. I had a great experience and will definitely return! Job well done. and the use of texting to keep me informed was exceptional. I had a great experience and will definitely return! Job well done. More

Great experience! We felt taken care of! We were able to look at a lot of cars that fit into our criteria and questions were answered throughout the process! look at a lot of cars that fit into our criteria and questions were answered throughout the process! More

Team was efficient and straight forward. Vehicle was fairly priced. Clean and furled upon purchase. looking forward to visiting them in the future for routine servicing. fairly priced. Clean and furled upon purchase. looking forward to visiting them in the future for routine servicing. More

Start here FIRST! Wide variety of inventory new and used, professional team to help you. I was browsing online searching for a used vehicle. Tenille responded to my search request via text sending me vehicle professional team to help you. I was browsing online searching for a used vehicle. Tenille responded to my search request via text sending me vehicles available in my price range and interest. We made a drive from Salt Lake City to Riverdale, which took way less time than we thought, and test drove a 2015 Nissan Leaf that caught our interest. Tenille did an excellent job of answering our questions and concerns. She let us take it for a long test drive. She was not pushy but authentic and easy to work with. David in financing helped us secure a loan with a good interest rate and also answered questions. We weren't quite ready to buy that night but they didn't mind my husband and I talking together in their lounge area while we mulled over our decision and even offered us soft drinks. We left saying we'd think on it because it was our first EV (electric vehicle) purchase. We then got a nice follow up call from management to answer concerns. Tenille sent us links on EV information. They talked through our concerns without pushing us but thoughtfully helped us make an informed decision. When we decided it was the right choice, they made that easy, too! They would have accepted a trade-in but we didn't want to trade a car. Their pricing was a great value, the car was in excellent condition even as used and the whole process was good. They even delivered the vehicle to our home rather than going back to the dealership. Don't let the location in Riverdale stop you from making the trek if you live in Salt Lake County. It was a pleasant drive and a very nice company that is part of the highly respected Ken Garff auto group. They had some wonderful new Buick and GM vehicles on their lot backed by Buick/GM warranties, plus many used vehicles of all makes and models in great condition. They thoroughly inspect and detail used vehicles. It is a dealership you can trust. They have a huge service department. More

I love Ken Garff! I've been treated awesomely... I'll I love Ken Garff! I've been treated awesomely... I'll definitely get my next vehicle from Ken Garff they've really done more for me than I expected I love Ken Garff! I've been treated awesomely... I'll definitely get my next vehicle from Ken Garff they've really done more for me than I expected and recommend them to anyone who is looking for a nice car and even nicer people. The service center people are wonderful and are very good at what they do! More