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Ken Garff Buick GMC Riverdale
Ogden, UT
1,527 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,527 reviews
October 27, 2024
Yes the service fix the problem and after 1 month the engine light came back on engine light came back on More
by cesotoya
Verified CustomerEmployees Worked With
October 26, 2024
Very in happy going in for an alignment they tell me the cost is $109 plus tax when I get the bill it’s almost 150 bucks charged me fees for using the alignment rack shop supplies what was the point of the cost is $109 plus tax when I get the bill it’s almost 150 bucks charged me fees for using the alignment rack shop supplies what was the point of the alignment price never go there again More
by Rcdvs1randy
Employees Worked With
October 26, 2024
Very accommodating, and very thorough. They worked with my schedule, and made it work to my liking. They worked with my schedule, and made it work to my liking. More
by retupsdriver
Employees Worked With
October 25, 2024
I appreciate the video the tech takes in the service department to explain the diagnosis of the vehicle. department to explain the diagnosis of the vehicle. More
by HoneyDo
October 25, 2024
Dealership is willing to take the time to make the experience of buying a new vehicle pleasant experience of buying a new vehicle pleasant More
by huertamark7
Employees Worked With
October 24, 2024
Our experience was excellent! We had the pleasure to work with Bill. He was very kind, knowledgeable, respectful and was awesome to work with! The team at Ken Garff GMC Riverdale We had the pleasure to work with Bill. He was very kind, knowledgeable, respectful and was awesome to work with! The team at Ken Garff GMC Riverdale were all great! I recommend going there for your next vehicle! More
by Critter23
Employees Worked With
October 21, 2024
Shawn was awesome! !!!! Perfect communication and explained all of the work that was performed. Highly recommend. !!!! Perfect communication and explained all of the work that was performed. Highly recommend. More
by marksbarton
Employees Worked With
October 20, 2024
I visited the service department for an engine light. I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a wors I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a worse case diagnostic cost that I would pay if for some reason the warranty wouldn’t cover it. Well long story shortened - warranty didn’t cover much of anything and so the diagnostic of exactly what I told them was the problem was charged to me. The cost was $40 more than quoted and I asked why and they said it was “shop materials” so even though no materials were used they said they always charge this and said “everyone charges this” - which is dishonest and them not doing what I asked with the warranty first is pathetic as well. That alone warrants a 1 star but then I go to my truck and there are 2 dings in the door - obviously from something someone was carrying with the. In the shop (maybe this is the “material” I was charged for). I questioned them about the dings and of course they denied it.. STAY away from this dealership - terrible !!!!! More
by lance32
Employees Worked With
Girl and manager are not listed here.
October 20, 2024
Very nice, helpful , and welling to do what they could to get in to a car get in to a car More
by roxeestewart
Employees Worked With
