Ken Garff Buick GMC Riverdale

Start here FIRST! Wide variety of inventory new and used, professional team to help you. I was browsing online searching for a used vehicle. Tenille responded to my search request via text sending me vehicle professional team to help you. I was browsing online searching for a used vehicle. Tenille responded to my search request via text sending me vehicles available in my price range and interest. We made a drive from Salt Lake City to Riverdale, which took way less time than we thought, and test drove a 2015 Nissan Leaf that caught our interest. Tenille did an excellent job of answering our questions and concerns. She let us take it for a long test drive. She was not pushy but authentic and easy to work with. David in financing helped us secure a loan with a good interest rate and also answered questions. We weren't quite ready to buy that night but they didn't mind my husband and I talking together in their lounge area while we mulled over our decision and even offered us soft drinks. We left saying we'd think on it because it was our first EV (electric vehicle) purchase. We then got a nice follow up call from management to answer concerns. Tenille sent us links on EV information. They talked through our concerns without pushing us but thoughtfully helped us make an informed decision. When we decided it was the right choice, they made that easy, too! They would have accepted a trade-in but we didn't want to trade a car. Their pricing was a great value, the car was in excellent condition even as used and the whole process was good. They even delivered the vehicle to our home rather than going back to the dealership. Don't let the location in Riverdale stop you from making the trek if you live in Salt Lake County. It was a pleasant drive and a very nice company that is part of the highly respected Ken Garff auto group. They had some wonderful new Buick and GM vehicles on their lot backed by Buick/GM warranties, plus many used vehicles of all makes and models in great condition. They thoroughly inspect and detail used vehicles. It is a dealership you can trust. They have a huge service department. More

I love Ken Garff! I've been treated awesomely... I'll I love Ken Garff! I've been treated awesomely... I'll definitely get my next vehicle from Ken Garff they've really done more for me than I expected I love Ken Garff! I've been treated awesomely... I'll definitely get my next vehicle from Ken Garff they've really done more for me than I expected and recommend them to anyone who is looking for a nice car and even nicer people. The service center people are wonderful and are very good at what they do! More

Love the staff! friendly service very good quality service no wait for the vehicle to be seen would recommend this place to all my friends and family members service no wait for the vehicle to be seen would recommend this place to all my friends and family members More

The staff exceeded our expectations and did all they could to expedite the purchase process. Being our Golden Anniversary, a long day in a dealership was the Last thing we wanted. Thanks for making could to expedite the purchase process. Being our Golden Anniversary, a long day in a dealership was the Last thing we wanted. Thanks for making our day exciting. More

Hands down the best experience I have ever had purchasing a vehicle. The staff at Ken Garff went over and above to make sure all our needs were met. a vehicle. The staff at Ken Garff went over and above to make sure all our needs were met. More

Your front desk reps were great! However your mechanic could have been better and more careful leaving a quite big scratch on the left rear panel. could have been better and more careful leaving a quite big scratch on the left rear panel. More

I had to reset my oil back to 100%Also strong odor of I had to reset my oil back to 100% Also strong odor of oil and gas in the car Gear shift had oil and gas on it I had it on my hands I had to reset my oil back to 100% Also strong odor of oil and gas in the car Gear shift had oil and gas on it I had it on my hands More

I will not return to a Ken Garff location again. Especially the Riverdale Buick. They replaced my fuse box in June and when it malfunctioned they didn’t honor the GM parts 12 month warranty because Especially the Riverdale Buick. They replaced my fuse box in June and when it malfunctioned they didn’t honor the GM parts 12 month warranty because I didn’t get the battery replaced with them. I didn’t replace the battery at all because once the fuse box was replaced it tested good. They were rude and disrespectful. I took my car to Young Buick in Layton and they replaced it no problem because it was still under warranty. And they replaced the battery too because when I picked my car up from Ken Garff they messed with the battery which then killed my radio and navigation center. Young said It didn’t matter that the nut was loose like Ken Gaff said.Terrible people to Work with. I’m staying with Young Automotive now. More

Jon did a great job showing the truck and answering Jon did a great job showing the truck and answering questions. I would come back in the future when looking for a new vehicle. thanks Jon did a great job showing the truck and answering questions. I would come back in the future when looking for a new vehicle. thanks More

We have been having Ken Garff GMC service our Chevy Impala for the past 8 years (since we bought our GMC pickup there.) They always have the service done in a timely manner and always check for possib Impala for the past 8 years (since we bought our GMC pickup there.) They always have the service done in a timely manner and always check for possible issues that might need fixing. We don’t always have time to fix them at that moment but appreciate the heads up. Zach was especially helpful today! More