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Ken Garff Buick GMC Riverdale
Ogden, UT
1,516 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,516 reviews
October 14, 2020
I have been having my vehicle serviced there for almost 2 years and always find a top notch team on the job. Seem to be through with any questions I have and follow up needs years and always find a top notch team on the job. Seem to be through with any questions I have and follow up needs More
by Buggs1947
Employees Worked With
Natalie Owen, Alyssa Craythorn, Grant Brubaker, Crystal Allen
October 14, 2020
Service was very good. The customer service and waiting room experience was very good. I always enjoy having a good cup of coffee while I'm waiting. room experience was very good. I always enjoy having a good cup of coffee while I'm waiting. More
by studio360
Verified CustomerEmployees Worked With
Grant Brubaker
October 10, 2020
Absolutely the best car buying experience I had. I can’t thank Jon Miller enough for his help understanding and pure professionalism. Thank you very much. thank Jon Miller enough for his help understanding and pure professionalism. Thank you very much. More
by 4snmytvm4
Employees Worked With
October 09, 2020
The service department is simply outstanding!!! They listen and are extremely courteous. I will definitely return to Ken Garff GMC. Gary was very helpful and personable. listen and are extremely courteous. I will definitely return to Ken Garff GMC. Gary was very helpful and personable. More
by BRUCE.ATKINSON
Employees Worked With
Grant Brubaker
October 08, 2020
Worst service dept I've ever used!! Left my vehicle in horrible shape wouldn't recommend this service dept to anyone!! Very unfriendly service dept. horrible shape wouldn't recommend this service dept to anyone!! Very unfriendly service dept. More
by JSGARCIA0
Employees Worked With
Grant Brubaker
October 08, 2020
Always a pleasure doing business with them. Always feel that they give me the best deal that I can’t get, feel welcome everyone we go there. that they give me the best deal that I can’t get, feel welcome everyone we go there. More
by Gallegoslove24
October 07, 2020
My car runs better than it has since I bought it.. Fixing The problem with the turbo corrected everything I’d been complaining about for over 2 years. I thought the problem was the transmission. At a stop l The problem with the turbo corrected everything I’d been complaining about for over 2 years. I thought the problem was the transmission. At a stop light I’d push the gas down and it would about put me thru the windshield when it finally went forward. Even though check engine light did come on I feel the mechanic should have thought of the turbo as part of the problem after complaining about the jerking of the transmission for two years but because the check engine light didn’t come on I had to pay $1700 to get it fixed I feel it should’ve been fixed a long time ago. The mileage was 1300 miles over the warranty. I now left wondering what else is going to break down. Now too happy with how Zach handled the problem More
by LMFLORENCE
Employees Worked With
Zach Peterson
