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Ken Garff Buick GMC Riverdale
Ogden, UT
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,528 reviews
October 31, 2020
Chad provided excellent customer service from the time we came in contact with him. He made the buying process easy, stress free and dare I say enjoyable. Not a word I usually associate with the car buying came in contact with him. He made the buying process easy, stress free and dare I say enjoyable. Not a word I usually associate with the car buying experience. We got a great pre-owned car at a fair price and would recommend this dealership and especially Chad to anyone looking to purchase a vehicle. More
by RJandAJ
Verified CustomerEmployees Worked With
October 30, 2020
Sales rep was awesome. I have a fleet of vehicles had arrange with salesman to get front swing arm fixed brought truck in twice they keep it for four days each time ordered wrong part it’s been a month a arrange with salesman to get front swing arm fixed brought truck in twice they keep it for four days each time ordered wrong part it’s been a month and still not fixed great place to buy vehicle but I won’t b giving the service shop my business More
by ctferrin
Employees Worked With
Brent Walker
October 26, 2020
The people were very nice and easy to work with. They took time to make sure the buying experience was a pleasant one. I got a good deal on a nice used vehicle. took time to make sure the buying experience was a pleasant one. I got a good deal on a nice used vehicle. More
by paul.greenwall
October 24, 2020
I was pleased with my experience. I have dealt with some real idiots in the past but this dealership seemed spot on with what one should expect. real idiots in the past but this dealership seemed spot on with what one should expect. More
by natekeith
Employees Worked With
Brent Walker
October 24, 2020
Crystal was great to work with. She was very responsive to my questions and strive to understand exactly what. I needed. Unfortunately, my vehicle wasn’t fixed properly and is still experiencing the same i to my questions and strive to understand exactly what. I needed. Unfortunately, my vehicle wasn’t fixed properly and is still experiencing the same issues it was brought in for initially. More
by b244george
Employees Worked With
Crystal Allen
October 23, 2020
First off, a BIG thanks to Jon, my salesman, Awesome guy, he worked his butt off for me and I really appreciate it. I was disappointed in the detailing if my 2013 GMC Sierra 1500 though, it was still prett he worked his butt off for me and I really appreciate it. I was disappointed in the detailing if my 2013 GMC Sierra 1500 though, it was still pretty dirty when I took delivery of it, also, they were supposed to have touched up paint on the front of the cab where the it had chipped away, and that looked ugly. All they did was spray paint over the area, they didn't sand it or prep it or anything, they just spay painted over the area, so you can clearly see the area where the paint had chipped. Terrible job, very disappointed, the service staff was pretty indifferent also, it was like they thought they had just done me a favor and didn't really care, when I asked them about the truck, they gave me the keys and said it's down there at the end of the parking lot, I thought to myself.... Well that's nice, they could see that I am disabled and that I have to use a walker to get around, but what are ya gonna do. So yeah. Jon, my Salesman gets ⭐⭐⭐⭐⭐ Everything else ⭐ More
by HUBKAPP
Employees Worked With
October 20, 2020
Great service, in and out quick, super convenient! Best dealer service department I have ever utilized. Has really endured us to the dealership overall and will influence our future purchases. dealer service department I have ever utilized. Has really endured us to the dealership overall and will influence our future purchases. More
by Dlfreestone
Employees Worked With
Zach Peterson
