Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Gateway Chevrolet
Avondale, AZ
8,360 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,360 reviews
April 30, 2025
Service takes too long. They know what they’re doing, however they’re just so busy your vehicle will be there forever; over 2wks! They know what they’re doing, however they’re just so busy your vehicle will be there forever; over 2wks! More
by sintheeuh
Verified CustomerEmployees Worked With
Josh
April 30, 2025
For general service (oil changes scheduled maintenance, etc.) I always stay and wait. They are always busy, especially later in the day, but they always seem to do their best to be as quick as possible and etc.) I always stay and wait. They are always busy, especially later in the day, but they always seem to do their best to be as quick as possible and always give an estimated time to complete the job. Usually, time is less than what they estimate. More
by Elmer4
Employees Worked With
Cody - Service advisor
April 29, 2025
Donald was very respectful, listened to what I wanted and never was pushy. He has a GREAT sense of humor, was easy to talk too. never was pushy. He has a GREAT sense of humor, was easy to talk too. More
by 480angiecampos
April 29, 2025
my last oil change they discovered minor fluid leak and said they don't know where it comes from"maybe is from the transmission or just condensation" and kept it over a week. they also didn't check and fix said they don't know where it comes from"maybe is from the transmission or just condensation" and kept it over a week. they also didn't check and fix the factory recall. months after I have to make another trip for the factory recall and meanwhile the transmission wasn't shifting correctly and has been in the shop for almost two weeks and still waiting for them to find and fix the issue. my last update was" we duplcated the issue but don't know what causes it and our transmission tech is so back up so we don't know when he'll has time to look at it" totally unacceptable service. More
by woo1952
Employees Worked With
zach
April 29, 2025
Everything went well, customer service was great. They helped me so much and very professional. They helped me so much and very professional. More
by MAZATLAN514
