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Ken Garff Honda Downtown

Salt Lake City, UT

4.9
902 Reviews

900 S State Street

Salt Lake City, UT

84111

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902 Reviews of Ken Garff Honda Downtown

August 10, 2022

Eddie was great to work with! So helpful and informative! We are so happy with the vehicle we purchased. More

by pdzgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson
August 10, 2022

Friendly sales staff. They made the car buying experience fun. They also never pressured us into buying any add-ons at signing. More

by Mark H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson
August 10, 2022

Me and my boyfriend had the best experience buying our brand new Honda Civic! Eddie is one of the best people I have ever worked with! I’ll be back and recommending him to others. More

by Tay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson
August 08, 2022

The dealership was clean and professional. They did not make me feel rushed to make a purchase, and when I decided on one they made the process easy. Thanks, Kris More

by Benjaminsmith033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
Aug 09, 2022 -

Ken Garff Honda Downtown responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 07, 2022

Kris Kinsley was so helpful after having a horrible experience with another sales person. He kept in contact and made my first car purchase a breeze! My family and I were not happy with the dealership More

by amandacool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crapo, Kris Vreeken, Jacob Folkerson, Dave Hustead, Kris Kinsey
Aug 08, 2022 -

Ken Garff Honda Downtown responded

Hello Amanda, Thanks for leaving a review! It's great to hear that Kris provided you with excellent customer service, however we’re sorry to hear that your experience with us did not meet your expectations otherwise. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Brandon Wilson, General Manager brandonw@kengarff.com

August 02, 2022

I can't imagine a better service experience. They saved my car. Customer for over 15 years. Thanks Joe! More

by wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baker, Adam Arts
August 01, 2022

Honestly, when I first came to the dealership to purchase my first "adult car", I was a little nervous when the salesman introduced himself as "Fast Eddie". I'd heard stories about sleazy car salesman and pr More

by Mattwolfenbarger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian has been wonderful as a service advisor. , Eddie Jeppson
July 26, 2022

Kris was always very friendly, nice, respectful, patient and took the time to explain everything. More

by Kat
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
July 22, 2022

Kris was very helpful and knowledgeable. Took his time showing all the car features, definitely recommend speaking to him. More

by Raph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
July 18, 2022

About 3 years ago I purchased a used 2013 accord. Today I upgraded to a 2022 civic sport. I thought it was only natural to go back to Eddie as he sold me my first accord. I cannot recommend him enoug More

by mason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson, Jacob Folkerson
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