Ken Garff Honda Downtown

Went above and beyond to help solid 5 stars. Helped us find a solution to payment problems and dealt with me being cranky the whole time find a solution to payment problems and dealt with me being cranky the whole time More

Kris and all the staff at Ken Garff Honda were very professional and friendly ! They helped me find the perfect car that I needed. I love my new CRV! professional and friendly ! They helped me find the perfect car that I needed. I love my new CRV! More

Eddie Jeppson was phenomenal. I felt like I was hanging out with a friend, not buying a car. I had been through the wash with other car dealerships haggling with me that week, and it was very refreshing to out with a friend, not buying a car. I had been through the wash with other car dealerships haggling with me that week, and it was very refreshing to see Eddie go to battle for me and get me the best price and car buying experience he could. I sincerely felt like he was on my team. Got a great deal and left with a car I LOVE. He even took the time to personally teach me how to connect my phone to the car and add my favorite radio stations. Great guy. Thanks Eddie! P.s.- also want to say Stan Shubach was great as well! He helped me when Eddie was out one day and continued the same grade A service. Ken Garff Downtown seems to be very transparent about their costs and really do care about you, not just your wallet. Thanks guys! More

Kris (and Nina, the internet salesperson) was great. He was very straightforward, professional and respectful. Our experience was streamlined and efficient and not at all what you hear about when you think was very straightforward, professional and respectful. Our experience was streamlined and efficient and not at all what you hear about when you think of the stereotypical “car buying experience”. I would highly recommend either of them. More

I worked with David Halstead and Nina Holt on purchasing a used car. I made the purchase from out of state as I live on the East Coast. Since I couldn't come out to Utah to test drive the car, Dave sent me a used car. I made the purchase from out of state as I live on the East Coast. Since I couldn't come out to Utah to test drive the car, Dave sent me several detailed videos of the entire car, inside and out, the entire engine compartment, etc. The purchase process was very smooth and straightforward with no pressure. Once the deal was done, the dealership made sure the car was loaded properly onto the transport truck and the car arrived in great shape, as advertised! If I lived in Salt Lake City, then there is no doubt in my mind Ken Garff would be my go-to dealer! More

Kris was absolutely amazing. He helped me get into a great car at a great price and was totally kind. Felt zero pressure and my family now has a great new car in the driveway. 10 out of 10 would recomme great car at a great price and was totally kind. Felt zero pressure and my family now has a great new car in the driveway. 10 out of 10 would recommend him to all of my family or friends. More

Working with Kris Kinsey was truly a SUPERIOR experience. He kept in close contact with me, attended to EVERY detail, & went out of his way. He kept in close contact with me, attended to EVERY detail, & went out of his way. More

Eddie helped us with the purchase of a Honda pilot. He was very helpful and honest from the beginning. Eddie answered every single one of our questions without making us feel pressured. When it came time was very helpful and honest from the beginning. Eddie answered every single one of our questions without making us feel pressured. When it came time to get pricing on the vehicle everything was very transparent, no crazy added fees. It was almost closing time but Eddie took his time and helped us get things figured out with some of the technology in the car and made sure we felt comfortable knowing what each button was for. Eddie even followed up with us on a couple of questions we had a few days after we purchased the car. Eddie is very genuine and you could tell he cares about his customers and he truly wants to help them. I do have to mention that the detailing in the car was not done right. Even after showing the detailing guys a few spots on the floor mats and leatheR seats they still didn’t do a good job at wiping spills from the previous owner. So the day after we bought the car, we had to remove a lot of crumbs and grime from the seats and cleaned up those spills on our own. Maybe they need to retrain or hire a different detailing crew. Other than that, our experience at this dealership was great all thanks to Eddie, and I would definitely buy another car from him. More

Kris Kinsey went above and beyond checking with the previous owner for the second key, cleaning some spots himself and helping me set-up my cell phone. He was really great to work with from the initi previous owner for the second key, cleaning some spots himself and helping me set-up my cell phone. He was really great to work with from the initial call until I drove off. More

Dave Strong does it the best. He tried to make it in mortgages but honestly the car business is probably more honest. He is a nice guy, extremely honest, friendly, and helpful and I highly recommend him mortgages but honestly the car business is probably more honest. He is a nice guy, extremely honest, friendly, and helpful and I highly recommend him. He is starting to get a bit of gray hair ...but honestly....arent we all? He should cut back on the diet coke, but hey...we all have our vices. More