Ken Garff Honda Downtown

Excellent!! Shaun was a great help in helping me find a perfect car! I would recommend him to everyone. He was very nice and one of the best dealers to work with. Shaun was a great help in helping me find a perfect car! I would recommend him to everyone. He was very nice and one of the best dealers to work with. More

Great and Friendly Service I purchased a pre-owned car with them and Shaun did a great job making sure we were happy with the purchase and with our experience at Ken Garff Honda I purchased a pre-owned car with them and Shaun did a great job making sure we were happy with the purchase and with our experience at Ken Garff Honda. Marcus helped us out with the financing, and was also very helpful and pleasant to work with. Thank you all for your help in making it a good experience! More

Great Buying Experience Just bought a certified pre-owned Honda CR-V Ex-L with the help from Shaun Stahle. A great buyers experience from start to finish. The car was compe Just bought a certified pre-owned Honda CR-V Ex-L with the help from Shaun Stahle. A great buyers experience from start to finish. The car was competitively priced and special financing terms made the purchase smooth and effortless on our part. My wife loves the features in this new CPO auto. Sales experience and negotiations were straightforward and clear. All questions were answered clearly and thoughtfully. I would highly recommend this sales associate and dealership without reservation. More

Outstanding. Top of the line. The service has always been outstanding. I recently purchased a new car from the dealership and Eddie Jeppson was my sales associate. He met and excee The service has always been outstanding. I recently purchased a new car from the dealership and Eddie Jeppson was my sales associate. He met and exceeded all of my requests. Best dealership in the area to do business with. David Gaskell More

Thanks Eddie! I'm driving a new car Eddie helped me pick out. They call him "Fast Eddie" and for me it's not because he sells cars fast it's for his fast personalit I'm driving a new car Eddie helped me pick out. They call him "Fast Eddie" and for me it's not because he sells cars fast it's for his fast personality in getting to know you. Want a great car buying experience see Eddie at Ken Graff 95th s. And state. He told me he had the perfect car in mind for me and boy was he right! I love my new Honda fit. She's silver, I call her " my silver doll". Thanks Eddie for all your help, friendship and support that paved the way to get me that car! It will always be you when I'm ready again to buy a car. You Rock!! More

Great buying experience! I bought a used Mazda at Ken Garff Honda Downtown. I hate car shopping and buying but Brandon Crapo did a great job at destressing my experience. I re I bought a used Mazda at Ken Garff Honda Downtown. I hate car shopping and buying but Brandon Crapo did a great job at destressing my experience. I recommend this dealership. Thank You More

Avoid Salesguy Greg like the plague ZERO stars to Greg, one of the sales guys at Ken Garff Honda Downtown. Greg is the Worst Salesman ever!!! This was the 6th dealership we’ve went ZERO stars to Greg, one of the sales guys at Ken Garff Honda Downtown. Greg is the Worst Salesman ever!!! This was the 6th dealership we’ve went to this week and we never experienced any problems until tonight. We are looking to purchase a new Honda Civic within a few days and needed to test drive an EX-T on the lot. I went first to test drive with Greg and then my husband after that. He didn’t even get us the sedan, just the coupe to drive. It was the most unpleasant experience we had with test driving with any salesperson. During the drive, it was very difficult to have a conversation with Greg, he didn’t even try to sell anything or explain to us features of the car we were driving. When I asked questions about the car, I got nothing but one word responses, all very negative and condescending tone. During the drive he had his phone out the entire time and texting so I didn’t think he wanted to listen to me. My husband experienced the same thing. After my husband drove, Greg told him to park the car back in the lot instead of parking out in front by the entrance? Who does that?! Everywhere else they tell us to leave in front and walk inside. And right after that he goes back to sit down and mess on his phone. Is this dude really wanting to sell cars? No he doesn’t. I then asked for Nina from Internet sales who is 100x better and told her we want to work with a different salesperson. I do not want to deal with Greg ever again and neither should any of you prospective car buyers reading this. Greg makes Ken Garff more like Ken BARF!!! More

Great Used Honda, Great experience! I started with Jacob because Brandon was with another customer. Jacob was very informed on the vehicle and went out of his way to make sure that I was I started with Jacob because Brandon was with another customer. Jacob was very informed on the vehicle and went out of his way to make sure that I was being taken care of. Brandon came over when he was done with his customer and joined with Jacob to make sure that all of my questions about the car and the service dept. were answered to my satisfaction. Brandon then introduced me to Mary Woodward in finance. She was great and very efficient with explaining the paper work. Brandon then had the car washed and pulled it up, walked me around the car one last time, asked me if I had any final questions and gave me the key to my new car. Brandon and Jacob both followed up with me to see if I was happy with the car in the next few days. Everything was great. Mark Mackintosh More

Comfortable and relaxed This was my first experience buying a new car and it was the third dealership that I had visited and it was by far the most comfortable and no pressur This was my first experience buying a new car and it was the third dealership that I had visited and it was by far the most comfortable and no pressure experience that I had in shopping for my new car. More

Flawless experience Ken Garff Honda Downtown made my car shopping experience a BREEZE. Eddie was so helpful and not pushy at all! He was super honest and went above and b Ken Garff Honda Downtown made my car shopping experience a BREEZE. Eddie was so helpful and not pushy at all! He was super honest and went above and beyond to make sure I was well informed and got a car that fit my needs. Everyone at the dealership was super friendly. Highly recommend! More