Ken Garff Honda Riverdale - Service Center

Door locks Went to have my door locks fixed. Took it back 3 times. $500 later they still do not work. Biggest crooks ever. I'll never be back Charged me $300 t Went to have my door locks fixed. Took it back 3 times. $500 later they still do not work. Biggest crooks ever. I'll never be back Charged me $300 the first time. $135 the last time and had done nothing the second time. Still trying to figure out what I paid for More

Great customer service I had a longer than expected wait time for my vehicle to be finished. But the customer service agent that I was working with in the service departmen I had a longer than expected wait time for my vehicle to be finished. But the customer service agent that I was working with in the service department she was amazing! She kept me informed and updated about everything that was going on. All in all, I left completely satisfied! Mostly due to the information that kept me informed. More

Fantastic service! These guys went out of their way to help me. Their shuttle service guy was busy so instead of making me wait, they got me an Uber to get back to work These guys went out of their way to help me. Their shuttle service guy was busy so instead of making me wait, they got me an Uber to get back to work while they fixed my car. Covered everything. Did a safety inspection check in addition to what they were checking on, free of charge. Loved how I was treated. More

Great, friendly and fast service Ken Garff is the only place I will take my car and buy a car. They have excellent customer service. They truly care about their customers. Ken Garff is the only place I will take my car and buy a car. They have excellent customer service. They truly care about their customers. More

Great experience Leo was very kind and helpful! I went in for service and he told me he would get me out as soon as he could and he did. Great service! Leo was very kind and helpful! I went in for service and he told me he would get me out as soon as he could and he did. Great service! More

Quality Service Very helpful and timely. I have always had excellent care from both this dealership and the service center. I would highly recommend both to anyone. Very helpful and timely. I have always had excellent care from both this dealership and the service center. I would highly recommend both to anyone. More

I was very pleased with my experience at Ken Gatff. All the employees that helped me were very courteous, and explained what was going on with the car. They kept me informed while my car was in for rep All the employees that helped me were very courteous, and explained what was going on with the car. They kept me informed while my car was in for repairs. They had a rental car for my use, as my car was not available for 8 days. They took the time to make sure I was satisfied with the replacement of some things in the interior of the car. I really appreciated their concern and help. More

Great Services My 2016 Honda Pilot Emission Light went ON. I took it in to Honda Services. Frank happened to help me out with it. He did everything he could to m My 2016 Honda Pilot Emission Light went ON. I took it in to Honda Services. Frank happened to help me out with it. He did everything he could to made it works for me. The car just needed the update and Frank work with the Manager to waived the $120 fee. Thank you so much Frank for helping us out. More

Almost killed my wife We took our Odyssey in for a routine oil change. During the work it was noticed that the breaks needed to be replaced, so we had them replaced. The ne We took our Odyssey in for a routine oil change. During the work it was noticed that the breaks needed to be replaced, so we had them replaced. The next day as my wife was driving home the car made a strange loud noises on the highway. She pulled off the highway and called AAA. They came and found a lug nut was missing and all the lug nuts on rear passenger tire we're loose and almost falling off. The AAA guy said that this was the 5-6th call about this happening from break replacements at Ken Garff Honda in Riverdale. Had my wife not stopped the tire would have come off and most likely destroyed the car a d possibly killed her and anyone else near her. More

Great customer service Service was amazing and Isaac Maw took very good care of me when my car got towed to the dealership. I had a tire blow out on the freeway it was very Service was amazing and Isaac Maw took very good care of me when my car got towed to the dealership. I had a tire blow out on the freeway it was very scary . He reassured me that everything would be taken care of . More