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Ken Garff Hyundai Southtowne

Sandy, UT

4.2
597 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence
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10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 597 reviews

January 17, 2026

I have liked the service in the past. They treated me well. The only thing that bothered me was I had purchased the advantage plan for the oil change and was told it had expired. I didn't More

by Rmccowan232
Recommend Dealer
Yes
Employees Worked With
Norman Hess
January 16, 2026

Not enough communication I've been waiting on a part for 2 weeks and never got an update. More

by morris.ron1
Recommend Dealer
No
Employees Worked With
I need an update on the part coming in, and I've heard nothing
January 16, 2026

They know their business Accurate and timely Had vehicle completed when they said they would be done More

by jaycowley48
Recommend Dealer
Yes
Employees Worked With
Dave
January 15, 2026

Replaced my engine It was a class action replacement They did a great job for me More

by sherigates7
Recommend Dealer
Yes
Jan 15, 2026 -

sherigates7 responded

I was so relieved to have my engine replaced after it seized. They did a great job from start to finish. However, I forgot to ask him how to drive it after an engine replacement. So I had to go back and talk to them.

January 15, 2026

Accommodated our needs very nicely! Exceptional service and inventory. I would highly recommend Southtown Hyundai!! More

by hcrane801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank was exceptional!!
January 14, 2026

Six tech were att service counter whe I entered I was the ONLY PRRDON THERE! Yet,, no one I mean NO ONE. Greeted nor acknowledged me again I was only person there, six very very lazy non interested techs. Th More

by bobmurrah
Recommend Dealer
No
Employees Worked With
The whole service tech staff at entry counter lacked any degree of enthusiasm upon me entering and were lackadaisical to say the least!
Jan 14, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Jacob Skuba, Service Manager jskuba@kengarff.com

January 14, 2026

Did what I wanted done in a reasonable time. Friendly attitude and a good waiting room. More

by jmiller771947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mortensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 11, 2026

good service. Dustin was the rep Friendly. Go Utes Have a nice day 2 more words More

by robgilchrist
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 12, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 11, 2026

I always have a good experience here. Sometimes they are difficult to get an appointment with in a timely manner More

by Brent Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 08, 2026

Didn’t feel appreciated and some misunderstanding in communication and the car is already giving problems More

by florina_mexico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Freddy Gechuki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Chris Carmody, General Sales Manager chrisc@kengarff.com

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