Ken Garff Hyundai Southtowne - Service Center

When I discovered my mother purchased a new (but used) minivan I was a bit nervous. I currently live in DC and knew my mom had purchased this car without input from friends, family and/or our mechanic. minivan I was a bit nervous. I currently live in DC and knew my mom had purchased this car without input from friends, family and/or our mechanic. Still, she loved it and was excited to have a car to accommodate our family of five, including a 10 month old, while we visited Utah for a memorial hike (sadly, my father passed away unexpectedly in October). While we agreed her van was wonderful, complete with DVD player and a host of bells and whistles any parent would be excited about, there were some needed repairs I felt my mother shouldn’t shoulder. Living over 2,000 miles away and not knowing the folks from whom she purchased the car, I suspected she’d been duped by a stereotypical used-car salesman. I became furious when I considered all that my mother had been through recently. I’m not easily angered but I was ready to battle whoever may have taken advantage of her situation. Enter Scott Railsback, used car manager from Riverton Chevrolet. He completely disarmed me with his friendly, yet apologetic, approach. He explained that, while there are always unknowns when buying a used car, they certainly wouldn’t have wanted to sell a customer a car that was unsafe. (What?!$&% What happened to the dodgy car salesman I’d imagined???) Scott then sent me across the street to the Riverton Hyundai Suzuki Mitsubishi service center to meet with David Kelly (Assistant Service Manager) about the problems, but not before putting our family of 5 (remember, we were visiting from DC with our 3 kids ages 5 and under) into a loaner car perfectly suited for 3 car seats. Dave Kelly was equally nice, professional and earnest in his dealings with us. He checked-in with us every few hours to keep us apprised of diagnostics and repairs. He was incredibly knowledgeable about the van and was confident they could have it ready for my mother the next morning. As it turned out the van needed a whole new TIPM (Totally Integrated Power Module), a rarity in this model but a costly problem nonetheless. Riverton Chevrolet covered all costs of the repairs, were honest and professional in every way. When we returned the loaner car, one of Scott’s employees helped move all of our car seats and thanked us for our business. I would recommend Riverton Hyundai whole heartedly when looking for your next vehicle! A class act for sure. More

Purchased my Hyundai new from this dealership. Took it in for service. Tyler took the vehicle and was nice. Dustin called for me to get it, and he was a nightmare to deal with. Demeaning, rude, and actual in for service. Tyler took the vehicle and was nice. Dustin called for me to get it, and he was a nightmare to deal with. Demeaning, rude, and actually accused me of lying! I needed the handle replaced and Tyler told me that he would find out if I needed to find the part at home. When I picked it up Dustin said that was like me bringing in my car without a bumper, and that Tyler didn't write it down and would not have said that to me. After he tried to reach him he said he didn't like MY attitude and to sign the paperwork and leave. I was baffled as I have never given any attitude and I am nervous at dealerships. Took it to Murdock Hyundai and the difference is astounding!!! They treat me like a person, fixed a wire instead of my odometer unit that Riverton said needed replacement, AND fixed the handle FOR FREE!!!!! MURDOCK HYUNDAI HAS MY BUSINESS FOR LIFE!!!! Riverton is the WORST CUSTOMER EXPPERIENCE I HAVE EVER HAD. More

Preston was awesome. He was helpful and actually explained what I needed and why. He wasn't rushed and didn't talk over my head in "car talk" that I wouldn't understand. He took great care of me a explained what I needed and why. He wasn't rushed and didn't talk over my head in "car talk" that I wouldn't understand. He took great care of me and I would fully recommend! More

My experience getting my oil changed on my Hyundai Sonata was great. The prices was awesome - what a great deal. Thanks you for offering $15 oil changes. was great. The prices was awesome - what a great deal. Thanks you for offering $15 oil changes. More

The low tire light went off and Preston quickly filled the tire. That lasted about 2 weeks. When I brought it back he suggested a quick inspection. They found a nail and quickly fixed the tire. I was amaz the tire. That lasted about 2 weeks. When I brought it back he suggested a quick inspection. They found a nail and quickly fixed the tire. I was amazed how fast the service was. More

I came in for an oil change a few weeks ago and was helped by Preston Jeppesen. He was very friendly and kind. My car was finished much faster than expected. I love going to this location! helped by Preston Jeppesen. He was very friendly and kind. My car was finished much faster than expected. I love going to this location! More

Today we had to do the 3'000 mile service for our Suzuki Grand Vitara. We had no appointement but they did their best and we could wait until the service was done. The staff was very friendly. The price was Grand Vitara. We had no appointement but they did their best and we could wait until the service was done. The staff was very friendly. The price was good. They also fixed a tire (nale) for free. More

Everytime i go to do service on my car tyler is really helpful and he definitely has great customer service and that is the reason why i will keep returning and also will mention this location to my frien helpful and he definitely has great customer service and that is the reason why i will keep returning and also will mention this location to my friends and family. More

We dealt for years with Jiffy Lube and I was always dissatisfied with their service. I was left with dripping oil after an oil change, new windsheild wipers that flew off as I drove out to head home, a dissatisfied with their service. I was left with dripping oil after an oil change, new windsheild wipers that flew off as I drove out to head home, and it's just never been good. I am so happy with the Riverton service crew. They are always happy and treat me with respect. I have never had any drips on my driveway after a service, and even the waiting area is nicer. I will not ever return to Jiffy Lube and I love my Hyundai and my personal service center. More

Just so you know, we bought our Hyundai Azera from Riverton Hyundai and have been very happy with the car. We take it to the dealership for all services. This website would not allow me to submit my Riverton Hyundai and have been very happy with the car. We take it to the dealership for all services. This website would not allow me to submit my review until I checked the box for "I am not associated with any dealership." My husband just began working as a salesman for Ken Garff Honda 3 months ago, but that has absolutely no bearing on my recent visit for services to my car. Dustin was very professional, polite, and helpful. Please do not disallow my review simply because of where my husband works. I want Dustin to get the credit he deserves. More