Ken Garff Jaguar Land Rover Downtown Salt Lake
Salt Lake City, UT
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I bought my brand new Lan Rover Discovery Sport HSE in 2018. It lookd everything good, except the tires. After driving about 10,000 miles, I started hearing the noisy sound. I brought my vehicle to the De 2018. It lookd everything good, except the tires. After driving about 10,000 miles, I started hearing the noisy sound. I brought my vehicle to the Dealer for diagnosing. They said all bearings are good, alignment is ok, but all 04 tires were feathered, and that is the reason cause the noise. They recommended me to replace them. I asked them about the tire warranty, they told me to contact with tire manufacturer. Since that time I have tried to contact the tire manufacturer many many times, but no response, even I left a message on the website. I have no idea about the obligations from the Landrover Dealer and tire manufacturer. Actually, I am really frustrated as I drive it as called a luxury car. More
Gage Milligan is what I liked about my experience at Jaguar Downtown Salt Lake. Gage worked really hard on my behalf to make me the best deal possible. Best experience I could have hoped for! Jaguar Downtown Salt Lake. Gage worked really hard on my behalf to make me the best deal possible. Best experience I could have hoped for! More
F-Pace I was pleased with the attention and the quick communication I received from the dealership when inquiring about the various vehicles they had for sal I was pleased with the attention and the quick communication I received from the dealership when inquiring about the various vehicles they had for sale. My questions were answered promptly. The information is accurate. I appreciate the attention to detail. More
Excellent Cory and Kyle were very helpful, patient and delightful to work with. Spent lots of time showing me how to use many features of car Cory and Kyle were very helpful, patient and delightful to work with. Spent lots of time showing me how to use many features of car More
Enjoyable, but just a little long Fun and exciting. Pretty straightforward process. Waited a little long for final prep of the car, but Chad was great. Could have used a tutorial on al Fun and exciting. Pretty straightforward process. Waited a little long for final prep of the car, but Chad was great. Could have used a tutorial on all the features of the vehicle, but it was pretty easy to figure out. More
Chad was great to work with. Chad and the rest of the team where great to work with! My wife loves Her new Rang Rover and the process was easy! Thanks Chad and the rest of the team where great to work with! My wife loves Her new Rang Rover and the process was easy! Thanks More
Professionalism I had been researching all of the SUVs on the market and originally I was going to buy the Land Rover. I decided on the F-Pace because it’s relatively I had been researching all of the SUVs on the market and originally I was going to buy the Land Rover. I decided on the F-Pace because it’s relatively new on the market and you do not see them on the road. I wanted me in a vehicle and this was me. I felt that I hit the jackpot twice with choosing this dealership and not flying to Vegas, like I had planned on doing. From the beginning, Kori was extremely personable and I didn’t feel like I was talking to a saleswoman. Kori has been in constant contact with me, making sure I have all of the tools necessary to experience this driving machine. Kori contacted me to let me know my plates were in and to stop by for the plates and for her to assist with any new questions I have. She is amazing and a lot of my coworkers are thinking to upgrade their lives with a luxury vehicle and Kori will be their go to. More
Friendly, straightforward, transparent, and helpful. I worked with Chad on leasing an F-Type and he was a tremendous help. Always friendly and honest. He did everything I could ask for in facilitating my I worked with Chad on leasing an F-Type and he was a tremendous help. Always friendly and honest. He did everything I could ask for in facilitating my choice of car. The whole team was helpful, not only to me but also towards each other. Their facility is very nice and it was one of the easiest and best experiences I've had with a car dealership. More
Very Positive Experience! We purchased the 2018 E-PACE from Ken Garff Jaguar, working with Kori Criddle, this past weekend. She was a consummate professional, very friendly, i We purchased the 2018 E-PACE from Ken Garff Jaguar, working with Kori Criddle, this past weekend. She was a consummate professional, very friendly, incredibly knowledgeable about the vehicle options, features, etc., and made the experience as easy as possible. We were trading in another vehicle and were still “upside-down” but working with Kori and Carson in finance, we were able to make it work. They really worked with us and were pleasant and professional throughout the entire process. Kori even called and emailed after our purchase to make sure we didn’t have any questions or issues. I’d definitely work with Kori and the team at Ken Garff again and highly recommend them to anyone looking to get into a Jaguar. More
The Best customer service Lindsay (service manager) and Adam (shop foreman) and Zane (service advisor) are the best people to deal with...they provided great service and they e Lindsay (service manager) and Adam (shop foreman) and Zane (service advisor) are the best people to deal with...they provided great service and they explained every step of repair and service on my vehicle... I will buy another Jaguar or Land Rover at this dealership... More
