Ken Garff Kia Avondale

Took my Kia Optima in for service. On the KIA Service Evaluation sheet, some of the checked off "good" items in the Technical Section were obviously not looked at. If the items that were obviously in nee Evaluation sheet, some of the checked off "good" items in the Technical Section were obviously not looked at. If the items that were obviously in need of attention and not looked at, I can't TRUST that the service was done properly. I will NOT return to Salazar for any service on my vehicle and would advise other Kia owners to have their vehicles serviced elsewhere. More

I visited Avondale Kia as part of the Costco purchase program. The Fleet salesman was very friendly and helpful. As I was dealing with the Costco program, the vehicle price was set so there was no nonsen program. The Fleet salesman was very friendly and helpful. As I was dealing with the Costco program, the vehicle price was set so there was no nonsense played with the price. They gave me a fair price for my trade (that DID require "games"). The problem is the after-sale communication. I have called my salesman 3 times over a period of 5 days (personally spoke to him) about the "we owe" list of two accessories promised and not available. He promised to check on it and get back to me. Not one call has been returned. This morning I called the Sales Manager and he also promised to get right back to me! Nothing yet. I believe the $200 in accessories promised will NOT be delivered. More