Back

Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.6
433 Reviews
Contact Dealership

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 433 reviews

October 11, 2018

I just bought my 4th Lexus! Excellent sales and service Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purcha More

by kschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yhaya Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rucker
Oct 12, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great feedback! We are happy to hear that you enjoyed your experience with us and that our services met your needs. We strive to provide a comfortable experience for all of our guests and are glad we could do that for you. We hope to see you again soon.

October 08, 2018

Great service. 5* service and communication. Requested a loaner and it was available for the entire time of servicing our car. Thanks DCH and Derek for your attent More

by mjp
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Ken Garff Lexus of Santa Barbara responded

We are happy to provide an easy buying experience for you. We strive for quality service, and dedicated employees like Derek make it happen. We hope to see you again in the future.

October 04, 2018

Great sero Great service, really willing to go that extra mile to satisfy. Very nice people there. They make you feel comfortable while trying to purchase a vehi More

by Pwr888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Tokhi
Oct 05, 2018 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the 5-star review and hope that you’ll visit us again soon!

October 02, 2018

Love my Lexus & appreciate my service agent Love my Lexus, love the service & care given @ Santa Barbara Lexus, but most of all my service agent Derek Bishop has always been an important & posit More

by jovial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! We appreciate the kind words and hope to keep your loyalty for many years to come.

September 24, 2018

IS300 2018 It’s too easy to buy a Lexus compared to other dealerships. They are patient, honest and make you feel like you’re part of their family. I was a dif More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Ken Garff Lexus of Santa Barbara responded

We are happy to provide an easy buying experience for you, Kris! We appreciate the kind words and hope to keep your loyalty for many years to come. Enjoy your purchase!

September 10, 2018

Service Department I have always gotten terrific service at DCH Santa Barbara. Edward has always gone above and beyond. We have two cars under his care. Just going to More

by SB boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rucker
Sep 13, 2018 -

Ken Garff Lexus of Santa Barbara responded

We’re delighted by your review! Thank you for the kind words about Edward, and we look forward to the next opportunity to provide you with great service!

September 05, 2018

Lexus service and extended warranty I would just like to commend DCH Lexus for their incredible service department. I bought my Lexus with the extended warranty and have been so impresse More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Ken Garff Lexus of Santa Barbara responded

Teresa, we are grateful for this wonderful review and your kind words about Edward! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

September 05, 2018

Great Experience Buying a New Car I recently bought a new car from DCH Lexus of Santa Barbara. I had pretty specific requirements of what I wanted. I worked with Glauco Pergolizzi at More

by Happy New Car Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the 5-star review! We are happy that Glauco was able to help you and go the extra mile to make the process work best for you. We look forward to seeing you soon.

August 06, 2018

Excellent Our dealer and service Dept. Of choice for over 12 years! We have a 2007 and a 2010 RX350, well cared for By the gentlemen mentioned! More

by Careful consumers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the fantastic review! We truly appreciate your business.

August 02, 2018

Perfect buying experience Mike Courville was our sales representative. This was the 2nd vehicle we purchased from Mike and we could not be any happier with him, the staff or t More

by J & G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Courville
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review! We couldn’t be happier than to hear about your great experience with Mike and James!

...
13
...