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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
603 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 603 reviews

July 20, 2025

Chris is an excellent service advisor. Keeps customer informed and ensures service is completed on time. More

by bkurashima
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher, Service Advisor
July 19, 2025

They did a very good job and it was a very good price. I will probably go back if they have the same special again sometime. More

by RFERER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 19, 2025

Oil change took longer than I expected. After 3 hours I had to call to ask if ithe car was ready. It seems like a loaner car is never available. More

by willzales
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Everything went great from start to finish! Super friendly and awesome service. Will be coming back for future services. More

by Shellby
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Recommend Dealer
Yes
Employees Worked With
Jimi & Martin
July 18, 2025

Courteous, took time to answer concerns and questions, friendly, gave me percentage off for appropriate parts and service. More

by HAWSJG
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Recommend Dealer
Yes
Employees Worked With
Martin Alvarado
July 18, 2025

We always receive topnotch service at Ken Garff Lexus of Santa Barbara. They are highly professional in all our dealings with them. More

by Bob Schwenoha
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Recommend Dealer
Yes
Employees Worked With
Chris Williams, Nicole Tidd
July 17, 2025

Chris Williams is the best service dept. agent I've ever worked with. Please add his name to the service dept. list. More

by marilyn6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 17, 2025

I love the service department. All of the representatives are excellent and truly think of the customer. More

by OYABUN.MEYERS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Shout out to Robin, Abby and your manager. They, each showed excellent skills, friendliness & goodwill!! More

by Debrawest8
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Thank you for your service, great like always my family loves it, Martin did a great work More

by Pedro S
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Martin
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