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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
792 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 792 reviews
September 21, 2025
Excellent service & professional quality. I have always had a good relationship with this organization. In my opinion their service managers are unbeatable. I have always had a good relationship with this organization. In my opinion their service managers are unbeatable. More
by ANGELO20
Verified Customer
September 20, 2025
Excellent and courteous service and follow up. I was happy that this dealer was able to find the vehicle I wanted, which was not available in my home state of Idaho. I was happy that this dealer was able to find the vehicle I wanted, which was not available in my home state of Idaho. More
by hmossman
Employees Worked With
Jonathan Cruz.
September 20, 2025
I will tell you what I don't like. They hound you with text messages and surveys. This is the fourth one in two days. Enough already. They hound you with text messages and surveys. This is the fourth one in two days. Enough already. More
by lmc2chesney
Employees Worked With
September 19, 2025
Very clean very modern love the friendly customer service especially from Chris Williams. Always great always friendly and professional. Thanks for the ride home! especially from Chris Williams. Always great always friendly and professional. Thanks for the ride home! More
by TIGUA2919
Employees Worked With
Chris Williams
September 19, 2025
Service dept was good. Completed all work to my satisfsction. Komi did an excellent job Completed all work to my satisfsction. Komi did an excellent job More
by SIMPSN
September 18, 2025
The employees are knowledgeable, professional and nice. I felt like my concerns were taken seriously. The service was also timely and I'm pleased with the results. I felt like my concerns were taken seriously. The service was also timely and I'm pleased with the results. More
by Jacknutboss
Employees Worked With
Hugo
