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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

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425 Reviews
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 425 reviews

October 05, 2017

Excellent Service This service department is top notch! They always going above and beyond to help you with all you needs. I will highly recommend them to everybody. More

by Radek123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2017 -

Ken Garff Lexus of Santa Barbara responded

Radek, thank you so much for the kind words and five-stars! I am happy to hear that our service team was able to provide you with such an excellent experience. Thanks again and come see us again soon!

September 25, 2017

Battery Replacement I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last vis More

by Janet Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Ken Garff Lexus of Santa Barbara responded

Janet, thank you for the awesome review of your experience with our service department!

September 24, 2017

AWESOME DEALERSHIP Aaron, Jess, Sam, and James are all awesome! They assisted me in purchasing my first vehicle. I would highly recommend Lexus of Santa Barbara. I thank More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in finance, Jess, and James in management , Aaron Vazquez
Sep 25, 2017 -

Ken Garff Lexus of Santa Barbara responded

Ray, thank you for the excellent review! I will be sure to pass along the kind words to our team.

September 21, 2017

I always get good service at Lexus of Santa Barbara. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. More

by marblecd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review! We strive to provide top-notch service on all vehicles brought to us. We look forward to working with you again in the future. Alex Ayyoub, General Manager

September 19, 2017

An Oldie But a Goodie." I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit t More

by Geraldine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dre Valdivia, Sales & Leasing Consultant; Yhaya Abou Harb, Sales; Isaiah Figueroa, Service; Gustavo Muro, Parts; and Sam Toki, Financial Consultant
Sep 20, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you Geraldine for taking the time to write such an amazing review! We are so happy your niece convinced you to get a new car, and we are even happier you choose to buy a new Lexus. You will always be friend to DCH Lexus. Hope to see you again soon!

September 18, 2017

Painless Experience! After dealing with a rude and unhelpful salesman, Tony was a godsend. He got me all details I needed quickly after I contacted him and he was friendly More

by mettlerfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The kind French speaking man who adjusted the Tv for my kiddo. Thank you! , Tony Rucker
Sep 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the incredible review! Please come back and see us again soon!

September 17, 2017

Awesome team players at DCH Lexus of Santa Barbara Just purchased a new RC 350 F-Sport Lexus from DCH Lexus of Santa Barbara. As a professional negotiator, (and this was my 4th Lexus purchase in 22 ye More

by DavidStuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

David, thank you for the awesome review! I will be sure to pass along the kind words to our team. Enjoy your new Lexus!

September 15, 2017

Great Dealer. Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was neg More

by CAH99999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! I will be sure to pass along the kind words to our team!

September 07, 2017

Great experience......very happy couldn't be happier with all aspects. My wife and I hate buying a car and Abby and the dealership made it super easy. thanks More

by terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thanks for this great review, Terry! I'm happy to hear that you had an excellent experience with Abby. Your compliments will be passed along to her, and I hope that we can take care of you again soon!

September 05, 2017

Great Experience Quick, pleasant and easy. I knew want I wanted and negotiated online. Professional and friendly staff. I had a good experience. I would highly recomm More

by Kelly123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Vazquez
Sep 06, 2017 -

Ken Garff Lexus of Santa Barbara responded

Kelly, thank you so much for the kind words and five-star review!

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