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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
620 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 620 reviews
April 04, 2019
New purchase of Lexus UX 200 Great service and experience. Everyone is very nice Abe friendly. Both Abby and James work really hard to make us happy. The car is super and love Great service and experience. Everyone is very nice Abe friendly. Both Abby and James work really hard to make us happy. The car is super and love it. More
by Mom lexus
April 03, 2019
Perfect Car-Buying Experience Purchasing our new Lexus ES 300H turned out to be a perfect car-buying experience from the moment walking onto the DCH lot to signing on the dotted li Purchasing our new Lexus ES 300H turned out to be a perfect car-buying experience from the moment walking onto the DCH lot to signing on the dotted line for the purchase of the vehicle. More
by Joette
Employees Worked With
Mark Bourdo; Nora (Sales Manager)
March 29, 2019
Lexus service We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was e We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was easy to talk to, and extremely helpful. We would definitely select them for sales or service. They are who give the Lexus brand it’s suoerior rating. Thank you. More
by Bug off
March 15, 2019
DCH Lexus- Robin Tidd, sales agent What a wonderful experience we had at DCH Lexus. We were sent to DCH by Costco. Robin Tidd was our agent and her knowledge and professionalism mad What a wonderful experience we had at DCH Lexus. We were sent to DCH by Costco. Robin Tidd was our agent and her knowledge and professionalism made our decision easier. I’m going to love my 2019 Lexus GX 460!! More
by nbv994
Employees Worked With
Robin Tidd
March 14, 2019
Service Department Always polite and friendly the staff in the service department go out of their way to make sure that you, as well as your car, are well taken care of. Always polite and friendly the staff in the service department go out of their way to make sure that you, as well as your car, are well taken care of. I live in Paso Robles and they come and fetch my car and leave me with a loner when it's time for my car to be serviced. My car is always clean, inside and out, when they return it to me. More
by Nicolette
March 12, 2019
Great experience!!!! Karson and James helped me in buying my first luxury car. The whole process was like a breeze. All the communications were prompt and clear . They eve Karson and James helped me in buying my first luxury car. The whole process was like a breeze. All the communications were prompt and clear . They even delivered the car at my residence 90 miles away from the dealership. Thanks Karson and James again , you guys are wonderful !!!! Thanks Binu More
by binupillai
February 14, 2019
Always a happy customer Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always makes us feel welcomed. Thank You! More
by Rikflo
February 13, 2019
Service Department They are always helpful and efficient! Phuong and Edward are both great, they get me and out and keep me informed if there is ever an issue. They are always helpful and efficient! Phuong and Edward are both great, they get me and out and keep me informed if there is ever an issue. More
by Love my car
February 11, 2019
Lexus 350Es Great experience with Glauco he is not pushy, very informative, and makes you feel comfortable and make your own decision. I would highly recommend t Great experience with Glauco he is not pushy, very informative, and makes you feel comfortable and make your own decision. I would highly recommend this dealership amd Glauco. More
by Lexusbuyer
Employees Worked With
February 08, 2019
Great customer service. Glauco was awesome. Love my new to me Lexus. Great price, and took car of some not so minor issues with the car. Really couldn't be happier with th Glauco was awesome. Love my new to me Lexus. Great price, and took car of some not so minor issues with the car. Really couldn't be happier with the service. More
by coxyboxy
Employees Worked With
