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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
507 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 507 reviews

July 20, 2025

Good service, took care of me. The dealership was under construction during my last visit but they accommodated me just fine. More

by beefstrognenoff
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jimi Minh
July 20, 2025

Bent backwards to fix the issues associated with the sale and delivery of our new car. More

by mkazemimd
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Chris is an excellent service advisor. Keeps customer informed and ensures service is completed on time. More

by bkurashima
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Yes
Employees Worked With
Christopher, Service Advisor
July 20, 2025

Martin was very courteous and professional, plus answered my questions. The technicians did a great job servicing my RX350. Good job! More

by KENTHOMPSON
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Yes
Employees Worked With
Martin Alvardo
July 19, 2025

Always friendly, professional, and answered all questions. Car was done in record time. I was kept informed about the progress of the car. Great service! More

by WGH3475
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Recommend Dealer
Yes
Employees Worked With
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

They did a very good job and it was a very good price. I will probably go back if they have the same special again sometime. More

by RFERER
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Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 19, 2025

Oil change took longer than I expected. After 3 hours I had to call to ask if ithe car was ready. It seems like a loaner car is never available. More

by willzales
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Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Everything went great from start to finish! Super friendly and awesome service. Will be coming back for future services. More

by Shellby
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Recommend Dealer
Yes
Employees Worked With
Jimi & Martin
July 18, 2025

We always receive topnotch service at Ken Garff Lexus of Santa Barbara. They are highly professional in all our dealings with them. More

by Bob Schwenoha
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Recommend Dealer
Yes
Employees Worked With
Chris Williams, Nicole Tidd
July 18, 2025

Courteous, took time to answer concerns and questions, friendly, gave me percentage off for appropriate parts and service. More

by HAWSJG
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Recommend Dealer
Yes
Employees Worked With
Martin Alvarado