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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
620 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 620 reviews
February 23, 2018
Excellent We received excellent help from Gluaco when we recently needed to trade in our 2000 RX300 and get a replacement. He helped us get used 2015 RX350 taki We received excellent help from Gluaco when we recently needed to trade in our 2000 RX300 and get a replacement. He helped us get used 2015 RX350 taking time to answer all our questions and he gave us a really good deal. DCH seems to employ quality employees in all departments we have dealt with. We highly recommend DCH. More
by Margo C.
Employees Worked With
February 19, 2018
Excellent First Impression Having just moved to Central California was not sure what to expect with our maintenance visit, was extremely impressed with the service I received fr Having just moved to Central California was not sure what to expect with our maintenance visit, was extremely impressed with the service I received from Efrin and the Santa Barbara Team. Thank you! More
by Max123
Employees Worked With
February 13, 2018
Always a terrific experience I can count on my car getting the checkup it deserves to keep me safe and be provided a loaner when requested. The service people are friendly, inform I can count on my car getting the checkup it deserves to keep me safe and be provided a loaner when requested. The service people are friendly, informed and very helpful. More
by Marsha
Employees Worked With
February 13, 2018
Great Service I live a thousand miles away from Santa Barbara and drive west frequently. I need a CA Lexus dealer that I can count on, and DCH Lexus is excellent. I live a thousand miles away from Santa Barbara and drive west frequently. I need a CA Lexus dealer that I can count on, and DCH Lexus is excellent. They always make time to do a thorough inspection before I head east. The service managers are extremely well informed and gracious. More
by SBdreaming
February 10, 2018
5 star service! Such great teamwork from start to finish. Everyone was so kind and truly cared that I got the best deal. Genuine professionalism. Thank you! Highly re Such great teamwork from start to finish. Everyone was so kind and truly cared that I got the best deal. Genuine professionalism. Thank you! Highly recommended anyone to DCH Lexus. More
by Very happy customer
February 08, 2018
Great experience Everyone was very friendly and helpful. I live out of the area and needed to bring my car to this dealership. They were very accommodating. Even offer Everyone was very friendly and helpful. I live out of the area and needed to bring my car to this dealership. They were very accommodating. Even offered to come to me to pick up and return my car. More
by Softball16
Employees Worked With
February 01, 2018
Great service DCH Lexus SB service was great as usual, plus appreciate the use of a loaner Lexus while mine is being serviced. I trust their mechanics and service p DCH Lexus SB service was great as usual, plus appreciate the use of a loaner Lexus while mine is being serviced. I trust their mechanics and service personnel. More
by steve1003
Employees Worked With
January 20, 2018
Great service and support Took car in to replace airbag and they couldn't have been nicer gave us a new car loaner and picked our car up and returned it and it was a really goo Took car in to replace airbag and they couldn't have been nicer gave us a new car loaner and picked our car up and returned it and it was a really good job...thanks again More
by Jamesbrich
Employees Worked With
January 15, 2018
DCH Lexus of Santa Barbara Overall, the dealership has shown it's commitment to excellence. We had some missing parts issue but it was resolved promptly. I hope they keep it up. Overall, the dealership has shown it's commitment to excellence. We had some missing parts issue but it was resolved promptly. I hope they keep it up. More
by Shiladitya Sen
Employees Worked With
January 09, 2018
A Pleasant Experience Abby and the team at DCH Lexus of Santa Barbara are so helpful and pleasant and always make the experience a positive one for me and my husband. We ha Abby and the team at DCH Lexus of Santa Barbara are so helpful and pleasant and always make the experience a positive one for me and my husband. We have leased several cars from this dealership and will continue to do so. We appreciate all that Abby and her team do for the customer. More
by Caren Sokol
Employees Worked With
