Yhaya Harb

Way too much signing documents which have no legal substance leading to no car to drive away that day. Disappointing. substance leading to no car to drive away that day. Disappointing. More

by douglass49 Verified Customer Verified Customer

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Timely, organized, customer service minded. Perfect showroom. Everyone seemed happy to work there. Easy to get to downtown from there. Perfect showroom. Everyone seemed happy to work there. Easy to get to downtown from there. More

by lesleybuehler Verified Customer Verified Customer

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Great service fast and courtious. Knew the vehicle and was easy to deal with! Great jov! Knew the vehicle and was easy to deal with! Great jov! More

by zbar1 Verified Customer Verified Customer

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Great customer service by my agent, had an over all great experience, thank you Lexus of Santa Barbara! experience, thank you Lexus of Santa Barbara! More

by suzywong12 Verified Customer Verified Customer

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Lexus of Santa Barbara is one of the best in the universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better than him. He’s one of the unique salesman best in the universe, I’m blessed he took care of me. I’m very happy. He made my day special and give me best deal and one of the nicest SUV. He’s very talented gentleman and future. I will buy more cars from Jonathon. Thanks. More

by paul.singh6137 Verified Customer Verified Customer

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I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. very responsible. I got a best deal with him. He helped me a lot. The only reason I bought a car from Santa Barbara Alexa because he’s the best and I love shopping at Santa Barbara Lexus. I’m very happy feeling very special. Thanks for all the help and love. More

by paul.singh6137 Verified Customer Verified Customer

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Excellent costumer service.Sales and service department Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and profe Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and professional . More

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Repair of faulty brakes/ Ignition failure (battery). The brakes were faulty and mal-functioning, as was the battery. The ignition was slow and almost dead. Battery was replaced, and brakes re-worked. N The brakes were faulty and mal-functioning, as was the battery. The ignition was slow and almost dead. Battery was replaced, and brakes re-worked. Now all is functioning well and safely. Other minor problems with window sensors, and back seat, and window washers were explained clearly to me, and have been corrected and working well. T his was over the 4th of July holiday, so the car was not available for about 3 days. I am very impressed with the quality of the service dept, and in particular with the help of Mr. Phong, who was exceptionally courteous, efficient, and cooperative in trying to complete the repairs ASAP, and who arranged transportation to and from the dealership for me.He is very competent, and excellent in dealing with customers. ( ALSO, my car was washed and was immaculate when I picked it up.!!!! I was delighted with this extra treat). I will most certainly return for future services. Patricia McCormack More

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The best dealership Edward is so kind and has good knowledge of understanding your problems.like these employees,.makes dealership 5 star. I recommend this dealership fo Edward is so kind and has good knowledge of understanding your problems.like these employees,.makes dealership 5 star. I recommend this dealership for getting best after sales service. More

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Michel Courvill is a great salesman, Mr Ayyoub an awesome GM I just returned to Virginia after spending a weekend looking at used cars in the Santa Barbara vicinity for my daughter. Our good fortune led us to I just returned to Virginia after spending a weekend looking at used cars in the Santa Barbara vicinity for my daughter. Our good fortune led us to Michel "Mike" Courville, an extraordinary salesman and a great guy. My daughter and I instantly trusted Mike and knew that he understood what we wanted and that he would do his utmost to sell us the right car for the best price. He did. We ended up with the perfect preowned car for my daughter. I must also compliment the GM Alexander Ayyoub for providing us with excellent service. Mr. Ayyoub is a down to earth, nice person. My Ayyoub was extremely fair and helpful. He runs a very friendly and well organized dealership. I would never hesitate to do business with Mr. Ayyoub and his staff again. I highly recommend the DCH Lexus dealership of Santa Barbara. They are a 1st class dealership with very committed employees and excellent customer service. Special thanks also go to Nora Halstead for her financial savvy and Jousef Harb in the service department for helping us facilitate our trade-in. Moving forward we will continue to rely on DCH for service and would not consider any other dealership in the future. More

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