Ken Garff Lexus of Santa Barbara

The receiving agent was very courteous and cooperative. The service was completed during the time promised. The car was washed. The service was completed during the time promised. The car was washed. More

Excellent communication and exceptional customer service! Repairs were done professionally and in a timely manner. Repairs were done professionally and in a timely manner. More

My experience with the Lexus of Santa Barbara was amazing. The location was under construction but still beautiful. The surrounding was beautiful as well. We drove from the Bay Area to pick up an IS5 amazing. The location was under construction but still beautiful. The surrounding was beautiful as well. We drove from the Bay Area to pick up an IS500. We made it to the lot before our appointment and were looking around at all the cars. James Porter, the General Sales Manager came up to us with a big smile, shook our hands and congratulated us on our purchase. Our sales representative, Jonathan Cruz, was an amazing person and it was a pleasure to have him help us. We called Santa Barbara Lexus and asked if a car was available and Jonathan gave us quick and timely service. He made sure all our questions were answered and all the details were on display. When going over the paper work and warranty information the Finance Manager, Ezekiel Maciel, did is an absolutely outstanding job of explaining every single detail of the plans. The atmosphere found at Lexus of Santa Barbara is incredibly stunning. The staff found at Lexus of Santa Barbara were some of the kindest and most genuine I’ve ever dealt with in my entire life. If I am ever in need of a new car my first choice will be Lexus of Santa Barbara going forward. I will also highly recommend this dealership to family, friends and coworkers. I cannot than them enough for making my visit a pleasant experience More

Roi was very pleasant to work with, and he was extremely patient, showing me all the features of the car. He took his time, I didn't feel rushed or pressured. The finance guy was also a pleasure to work wit patient, showing me all the features of the car. He took his time, I didn't feel rushed or pressured. The finance guy was also a pleasure to work with and explained everything fully before asking me to commit. More

Chris Willam’s position as service manager does great benefit to this dealership. He is direct, professional, has a customer first attitude about what is really important and creates a good relationship benefit to this dealership. He is direct, professional, has a customer first attitude about what is really important and creates a good relationship with a customer. More

Professional staff. Sales rep was very knowledgeable about the product including the technology and other functions. Sales rep was very knowledgeable about the product including the technology and other functions. More

Used to be a personal relationship with my service coordinator. Now AI to make appointments and I could get anyone in service department. coordinator. Now AI to make appointments and I could get anyone in service department. More

Presently under construction but we worked through it. Sales associate very knowledgeable and pleasant to work with. Sales associate very knowledgeable and pleasant to work with. More

Chris Williams is an exceptional employee of your dealership. He is the reason we drive 2 hours one way to have our car serviced. Chris always goes above & beyond in his role as service representativ dealership. He is the reason we drive 2 hours one way to have our car serviced. Chris always goes above & beyond in his role as service representative. He is an asset to your dealership. More

Perfect - responsive and co toned communication was excellent An all around good experience with the several service people I dealt with - excellent excellent An all around good experience with the several service people I dealt with - excellent More