Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
499 Reviews of Mercedes-Benz of Salt Lake City - Service Center
Sort by
May 05, 2025
Cameron was great to work with at my annual service. He kept me informed about my vehicle and check in and out was a breeze. He kept me informed about my vehicle and check in and out was a breeze. More
by Mardi307
Verified CustomerEmployees Worked With
May 03, 2025
It is a very professional atmosphere. The front desk is so nice and helpful. I also appreciated the video of what they were working on. The front desk is so nice and helpful. I also appreciated the video of what they were working on. More
by acrawalt
Employees Worked With
Forgot his name
April 29, 2025
Vivian, in service, is simply outstanding. I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, wh I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, who fields calls to service, she has such a memory and always so pleasant, kudos! More
by ray@kimber.com
April 29, 2025
Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More
by TANNIEHYDE
April 26, 2025
Excellent customer service both in sales and service. The service staff always goes above and beyond. True professionals. The service staff always goes above and beyond. True professionals. More
by stephanie2051
Employees Worked With
April 19, 2025
Very accommodating and great service garret was awesome and very helpful would recommend to a friend and very helpful would recommend to a friend More
by AVPETERS
Employees Worked With
April 18, 2025
We had a wonderful experience working with Ken Garf Mercedes-Benz. From start to finish, the service was top-notch. Garrett, our service representative, was absolutely fantastic. He took care of all ou Mercedes-Benz. From start to finish, the service was top-notch. Garrett, our service representative, was absolutely fantastic. He took care of all our needs and went above and beyond to make sure everything was handled properly. He took the time to clearly explain what was needed, kept us informed, and did everything he could to assist us throughout the process of getting our vehicle fixed. Truly a great experience—we felt well taken care of and confident that our car was in good hands. More
by Izzy
Employees Worked With
April 16, 2025
Prompt and polite service. Communication was reliable. I was grateful that the problem was taken care of on an emergency basis Communication was reliable. I was grateful that the problem was taken care of on an emergency basis More
by Barbarabodager
Employees Worked With
April 08, 2025
Vivian montes is amazing mechanical advisor, she makes my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, More
by Pascualenterllc
Employees Worked With
