Mercedes-Benz of Salt Lake City - Service Center

We’ve always had a positive interaction with Ken Garff Mercedes in Salt Lake City. Mercedes in Salt Lake City. More

I took my 2021 S-580 in at the appointed time to have a recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the p recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the part to make the recall repair. What a waste of time for me and for the dealership. For some reason, the dealer's parts department, service department and service desk are not communicating. More

Everything and everyone was awesome! Clean and very professional! Will be coming back for all of my services! Clean and very professional! Will be coming back for all of my services! More

I received great service from Vivian. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. More

Very helpful employees. Easy to get an appointment. The parts are very overpriced. x x Easy to get an appointment. The parts are very overpriced. x x More

Garrett is a great representative for your company and provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him More

Thanks fellas for such a great job and a big shout out and thanks for Garrett for loaning me that beautiful Mercedes as a loaner beautiful car thanks to all the staff at Ken Garff and thanks for Garrett for loaning me that beautiful Mercedes as a loaner beautiful car thanks to all the staff at Ken Garff More

Great service from a very courteous crew. Got me in and out quickly with good communication. Got me in and out quickly with good communication. More

I really liked the fast service. They fixed my car in 2 days. I really liked everything. They fixed my car in 2 days. I really liked everything. More

Vivian was very helpful. She even sat in my car and helped me plan a trip to Sun Valley including stops to charge along the way. She even sat in my car and helped me plan a trip to Sun Valley including stops to charge along the way. More