Back

Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
508 Reviews

508 Reviews of Mercedes-Benz of Salt Lake City - Service Center

Sort by
May 27, 2025

We’ve always had a positive interaction with Ken Garff Mercedes in Salt Lake City. More

by eriklanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I took my 2021 S-580 in at the appointed time to have a recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the p More

by roger56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Laccoarce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Montes
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Everything and everyone was awesome! Clean and very professional! Will be coming back for all of my services! More

by dennisxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I received great service from Vivian. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. More

by jamesblanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Very helpful employees. Easy to get an appointment. The parts are very overpriced. x x More

by lindacall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Garrett is a great representative for your company and provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him More

by southsuperior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Thanks fellas for such a great job and a big shout out and thanks for Garrett for loaning me that beautiful Mercedes as a loaner beautiful car thanks to all the staff at Ken Garff More

by vernschock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Great service from a very courteous crew. Got me in and out quickly with good communication. More

by ESSTRASSBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I really liked the fast service. They fixed my car in 2 days. I really liked everything. More

by valik13022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bennion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Keddington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Vivian was very helpful. She even sat in my car and helped me plan a trip to Sun Valley including stops to charge along the way. More

by schades0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Laccoarce
1
...