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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
218 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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218 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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April 26, 2024
The video review of the work done on the car is very helpful. The whole process was easy and efficient. helpful. The whole process was easy and efficient. More
by pnptan
Verified CustomerEmployees Worked With
Helpful April 26, 2024
Garrett and the automated text messages kept me informed of the process and estimated timing. The process was seamless and all things were corrected. of the process and estimated timing. The process was seamless and all things were corrected. More
by MISS.ANDREAMROTA
April 26, 2024
I have not been happy with my interactions. Maybe I have unreasonable expectations, but I don’t think so. Regardless, not feeling positive. Maybe I have unreasonable expectations, but I don’t think so. Regardless, not feeling positive. More
by AYOUBSCAMM
Employees Worked With
No name
April 24, 2024
Friendly, competent service from knowledgeable advisors. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. More
by davidkambic
April 24, 2024
Had my car serviced here. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. More
by Ben
Employees Worked With
April 23, 2024
Service agent was nice. Visits to dealership result in an upsell for additional services. It is a luxury dealership so I requested a car wash and vacuum at my last service. Visits to dealership result in an upsell for additional services. It is a luxury dealership so I requested a car wash and vacuum at my last service. The only thing vacuumed was the driver's side floor, and it was done poorly. If you can't get a basic wash and vacuum done correctly, what else is being done poorly. More
by plgalbraith928
Employees Worked With
Garrett
April 22, 2024
Check in was quick and thorough. Was offered options for waiting. Service addressed issues. All good. Was offered options for waiting. Service addressed issues. All good. More
by lizapgar
Employees Worked With
April 22, 2024
I already submitted a great review. did did did did did did did did did did did did did did did did did did More
by KNPAINTER
April 21, 2024
Garrett is incredibly good at his position in the service department. Very friendly, thorough and professional. Thank you Garrett for being persistent to get the thermostat issue resolved in my S560 Coupe. V department. Very friendly, thorough and professional. Thank you Garrett for being persistent to get the thermostat issue resolved in my S560 Coupe. Very much appreciated. And as usual, she purrs so beautifully! More
by DENNIS96
Employees Worked With
