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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
520 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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520 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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July 02, 2025
I had level two service on my GLK diesel and they did not add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great. add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great. More
by joemoran1
Verified CustomerEmployees Worked With
June 26, 2025
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month. fixed a chronic issue I have been struggling with for a month. More
by JYANAKI
Employees Worked With
June 25, 2025
Communication problems. You do need to teach your employees to answer their phone when it rings. You do need to teach your employees to answer their phone when it rings. More
by M_sharaf
Employees Worked With
June 23, 2025
We had great service! ! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to ! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to Salt Lake for service. More
by vlhokie
Employees Worked With
June 21, 2025
Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. More
by wiegand_ken
Employees Worked With
June 19, 2025
Dealership is clean. Employees are polite and helpful . My car was taken care of properly Employees are polite and helpful . My car was taken care of properly More
by PATMKIRK
Employees Worked With
June 14, 2025
Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you Great customer service. He made sure everything I needed to be fixed was done right. Thank you More
by batersjacqueline
Employees Worked With
June 10, 2025
The dealership is solid. But the reason I stay here is because of the service center. I have worked with good people in the past but my most recent help from Garret has been But the reason I stay here is because of the service center. I have worked with good people in the past but my most recent help from Garret has been exceptional. He went out of his way to take care of the small things for me. More
by DEJONGE0
Employees Worked With
June 05, 2025
Prompt and courteous service with the proper amount of explanation and details. This work was great. explanation and details. This work was great. More
by pmcc42
June 03, 2025
Ken Garff Mercedes brakes things instead of fixing them. The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second wa The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second was a broken windshield washer dispenser and most recently was a broken air conditioner. I’m done with Ken Garff and Mercedes. Bought a Tesla. More
by ingridandjim
Employees Worked With
