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Ken Garff Nissan of Orem

Orem, UT

4.0
307 Reviews

285 W. University Parkway

Orem, UT

84058

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Showing 307 reviews

March 14, 2020

Best service experience I've ever had at a dealership. Service was on par with a 5 star hotel! Also was impressed with the video of the inspection they texted me, so I could see exactly what they were tal More

by Rex
Recommend Dealer
Yes
Employees Worked With
Marc
March 11, 2020

Good service good people good specials drinks snacks nice place my service do it in fast good time faster when I die thank you all the people for working for us good Service Nice Pl., Larelarr snacks Good go More

by maurirodriguez70
Recommend Dealer
Yes
Employees Worked With
Cortnee
March 11, 2020

The guy that help us was very help full explaining most of the features on the cars we look and they help really hear you when you don’t like something on the car they will find a way to make you happy wit More

by RAFACG
Recommend Dealer
Yes
Employees Worked With
Steven
February 28, 2020

I went in for an oil change and renewal of the registration. Also had the wipers replaced. Everything went great, I was kept informed as to the status of the servicing and the charges before servi More

by Grumpy
Recommend Dealer
Yes
Employees Worked With
Marc Damiron
February 24, 2020

I have purchased 3 new vehicles from Garff Nissan and 3 from Garff Honda. I've done that for a reason. I like the level of service and respect I receive every time I come in. I suppose I'll be back in t More

by brian.selby
Recommend Dealer
Yes
Employees Worked With
Marc
February 21, 2020

All of our needs were met at Ken Garff NISSAN in Orem, Utah with superior customer service in all areas of the sales process. We are extremely happy with their Sales Team! More

by Jody Wood
Recommend Dealer
Yes
Employees Worked With
Natalie Smith; Nate Craig; Chris Kay
February 20, 2020

This dealer gave me a great price with minimal negotiating or haggling. There was some confusion in closing because I paid cash in full, but it all worked out. I like that they detailed the truck More

by Popeye
Recommend Dealer
Yes
Employees Worked With
Kieren W, Jeremy
February 04, 2020

Not please with the service provided. Dropped car off at 7:45 am and it was 1 pm and my car still was not serviced. More

by Martha.nicholson
Recommend Dealer
No
Employees Worked With
Kristi
Feb 07, 2020 -

Ken Garff Nissan of Orem responded

Martha, we apologize that your expectations were not meant when you dropped off the vehicle. To clarify, when scheduling an appt, this is an allotted time slot to drop off your vehicle and discuss your concerns with our service representative. We do always aim to get the vehicle in as quickly as possible from the appt time, but sometimes other vehicles with prior appointments are still being worked on at that time. Again, I apologize that this was not relayed to you when you dropped off your vehicle. If there is anything I can do for you, please reach out to me at Jasonh@kengarff.com and we will get you taken care of! Look forward to hearing from you! Jason Hollinger- Service Manager

January 18, 2020

Ken Garff really listened to what I wanted and needed most. The car I chose is exactly what I was looking for. I felt I really could trust them in the transaction. Stephen was a great salesman and now so More

by Bevsings
Recommend Dealer
Yes
Employees Worked With
Stephen Baker
January 17, 2020

Synthetic oil change and tire rotation complete in less than an hour plus a coupon for a free car wash. Best deal in Utah County when you purchase the advantage pack from Nissan Service. It equates to less More

by m
Recommend Dealer
Yes
Employees Worked With
Lonie
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