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Ken Garff Nissan of Orem

Orem, UT

4.3
321 Reviews

285 W. University Parkway

Orem, UT

84058

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Showing 321 reviews

February 20, 2020

This dealer gave me a great price with minimal negotiating or haggling. There was some confusion in closing because I paid cash in full, but it all worked out. I like that they detailed the truck More

by Popeye
Recommend Dealer
Yes
Employees Worked With
Kieren W, Jeremy
February 04, 2020

Not please with the service provided. Dropped car off at 7:45 am and it was 1 pm and my car still was not serviced. More

by Martha.nicholson
Recommend Dealer
No
Employees Worked With
Kristi
Feb 07, 2020 -

Ken Garff Nissan of Orem responded

Martha, we apologize that your expectations were not meant when you dropped off the vehicle. To clarify, when scheduling an appt, this is an allotted time slot to drop off your vehicle and discuss your concerns with our service representative. We do always aim to get the vehicle in as quickly as possible from the appt time, but sometimes other vehicles with prior appointments are still being worked on at that time. Again, I apologize that this was not relayed to you when you dropped off your vehicle. If there is anything I can do for you, please reach out to me at Jasonh@kengarff.com and we will get you taken care of! Look forward to hearing from you! Jason Hollinger- Service Manager

January 18, 2020

Ken Garff really listened to what I wanted and needed most. The car I chose is exactly what I was looking for. I felt I really could trust them in the transaction. Stephen was a great salesman and now so More

by Bevsings
Recommend Dealer
Yes
Employees Worked With
Stephen Baker
January 17, 2020

Synthetic oil change and tire rotation complete in less than an hour plus a coupon for a free car wash. Best deal in Utah County when you purchase the advantage pack from Nissan Service. It equates to less More

by m
Recommend Dealer
Yes
Employees Worked With
Lonie
January 16, 2020

Everything was low pressure and positive. We really enjoyed working with Nathalie Smith. She seemed honest, friendly and supportive throughout the car buying process. We bought a Rogue Sport. We intend More

by Jbdanto
Recommend Dealer
Yes
Employees Worked With
Nathalie Smith
January 07, 2020

My dealer Always takes care of my service needs in a timely manner with Excellent Customer Service and care. My service advisor is awesome! Mark Damiron never fails to deliver in all areas of customer c More

by Cary Elder
Recommend Dealer
Yes
Employees Worked With
Mark Damiron
January 06, 2020

Great customer service was not pushy and was very patient . Collin did a great job.Collin was very helpful and knowledgeable about the vehicle that we purchased More

by Randy
Recommend Dealer
Yes
Employees Worked With
Collin
January 03, 2020

Very professional, extremely polite in the entire service department and they back up and running in no time. Gave me a chance to look at some of the SUV's you had on your lot. We're hoping to upgrade from o More

by Scott B.
Recommend Dealer
Yes
Employees Worked With
Unknown, wish I had asked
January 02, 2020

Great dealership, knowledgeable salesman helped me buy my new Rogue, which I love! Great dealership, knowledgeable salesman helped me buy my new Nissan Rouge, which I love! More

by boyd
Recommend Dealer
Yes
Employees Worked With
Christopher Sovine
December 29, 2019

Good and fast service! I love that they sent me a video explaining the issues with my car. I highly recommend this place. Excellent customer service! More

by caclds
Recommend Dealer
Yes
Employees Worked With
Marc Damiron, William Roundy
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