Ken Garff Stadium Nissan
Orange, CA
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Right when I got there Jaime was very up front and easy to communicate with. I was looking for a Nissan frontier w. V4. with power windows. It was very hard to come by because I also went to a few other to communicate with. I was looking for a Nissan frontier w. V4. with power windows. It was very hard to come by because I also went to a few other dealers looking for it. The other dealers made me commit before they would pick it up from a somewhere to show me it. Jaime went above and beyond to show me the car. He picked it up for me the next day. And that is why I chose to buy it from him. He was also very upfront with the price and didnt play the "game". Made my life much easier. I would give this place all 5. but there was the finance... Remmi. He was very pushy. We told him we didnt want the extra insurance for the truck. but .. he kept pushing. it came to the point where it felt like if we didnt buy it he wont sell the car. so that part took along time. other than that this place made buying my truck a breeze. Again thank you for bringing the car to me first so i can see it before I decided to commit or not. Tony. More
I came to LA area to buy a Ford in 2006, while at the hotel had an info mercial (in spanish)on the TV for Stadium Nissan dealership, liked the commercial so my husband figured out where they were located hotel had an info mercial (in spanish)on the TV for Stadium Nissan dealership, liked the commercial so my husband figured out where they were located. We were there over 8 hrs on New Years. In 2006 we dealt w/2 different employees that provided great customer service, so I returned in 2009 to buy my daughters car. That is when I met Safe & Washington & I have returned 5x's due to the Customer Service I received from Stadium Nissan. Safe & Washington are EXCELLENT People to deal with & I feel I have built a great trust relationship with them both. I have been able to make a call from Bakersfield & get results right away!! I even bought my last Armada while on vacationing at Pismo Beach, made that 5 hr drive one way twice, just to be completely satisfied w/the customer service provided. I know personally I will be returning for the Platuim Armada & later for the Murano, All because of the GREAT customer service provided by Safe & Washington More
MY HUSBAND AND I HAD A WONDERFUL EXPERIENCE AT STATIUM NISSAN. WE CAME IN WITH NOT MUCH EXPECTATION OF GOING HOME WITH THE CAR WE WANTED. WE HAD BEEN LOOKING AROUND FOR SEVERAL MONTHES FOR SOMETHING WITHI NISSAN. WE CAME IN WITH NOT MUCH EXPECTATION OF GOING HOME WITH THE CAR WE WANTED. WE HAD BEEN LOOKING AROUND FOR SEVERAL MONTHES FOR SOMETHING WITHIN OUR PRICE RANGE - SOMETHING NICE THAT WE WOULD BE HAPPY WITH. MUCH TO OUR SURPRISE WE CAME HOME WITH A BRAND NEW CAR THAT WE LOVE AND WITH THE MONTHLY PAYMENTS WE CAN AFFORD. THANKS TO JAIME FOR MAKING OUR FIRST NEW CAR EXPERIENCE POSSIBLE AND FOR ALL OF THE EMPLOYEE'S WELCOMING OUR NEW CAR WITH THEIR CONGRATULATIONS. SINCERLY, ERICA GUZMAN More
Overall a great experience - the sales staff we're all very friendly. Rosie Puelma and David Martinez we're great to work with - took the time to support the buyer and explain the details on the cars. A very friendly. Rosie Puelma and David Martinez we're great to work with - took the time to support the buyer and explain the details on the cars. And finally, the purchase papaerwork process was completed in a timely and effecient manner. More
We went back to Stadium Nissan, because I bought my Murano from them 4+ years ago. I knew the Dealer has gone through some pretty radical changes, but we were willing to give them a shot. We did some r Murano from them 4+ years ago. I knew the Dealer has gone through some pretty radical changes, but we were willing to give them a shot. We did some research on-line prior coming in and our intention was to find a new car during the Holiday Sale. Remy was a great sales person...friendly and very, very knowledgeble about all the car options available. He answered all our questions thoroughly and made the process very seamless! I highly recommend him!! The only glitch we had was with the "finance guy". It was late...but we felt rushed and pushed through the paper signing! We had issues with understanding the down payment expectation as explained by Remy. The Finance Guy made us feel pressured, yuck! Like he couldn't believe we didn't just have a "check" with us to close the deal. Like I said, it was late!! More
The service was great! Everybody at the dealership was very polite. When I walked in, I did not think I would qualify for a loan, but remy made sure that I left the dealership satisfied and with a car I l very polite. When I walked in, I did not think I would qualify for a loan, but remy made sure that I left the dealership satisfied and with a car I loved. Their great customer service did not end there, salesman Remy followed up several times to ensure that I was satisfied and had all my questions answered. More
I purchased a 2009 Nissan Titan SE from Stadium Nissan about a month ago. I traded in my old Ford Explorer and got a fair price for it. Sure I could have got more selling it private party, but I was not l about a month ago. I traded in my old Ford Explorer and got a fair price for it. Sure I could have got more selling it private party, but I was not looking forward to the Craigslist / PennySaver hassle. The Titan was a certified vehicle and it looks real clean, but shortly after I purchased it, I noticed that the passenger side fish eye mirror was broken and would not adjust. No big deal, so I figured I would take care of it at my next service. Two days later, as I was driving home from work, poof, the truck dies. I still had an 1/8th a tank of gas and no low fuel warning. On a whim I put some gas in it and she started right up. So off to Stadium I go for my first service visit. I got to say, these people are VERY concerned with customer satisfaction, almost to a fault. They were nice, polite, got it finished in less than one day, called to make sure I was happy and on and on. Almost to a fault, but I suppose it could be worse. Hehehhe. When I got the truck back from the shop, just to see if it was actually fixed, I drove it until it was low on fuel and BINGO, sure enough, the low fuel light came on and the computer told me how many miles I had left. I generally dislike car salesmen, politicians and rabid dogs, but I must say, Kentucky (can't remember his real name) was very considerate and went the extra mile for me (I lost the pink slip to my old Explorer) and he never complained once. I would never make it in this business. Thanks Stadium, you guys got it right. P.S., I'm still not to fond of politicians. Patrick K. More
I had just had a bad experience with another Nissan Dealer, so I was a little sceptical about this visit.I was looking for financing for a leased Nissan I had, whose lease was expiring. I wanted to pur Dealer, so I was a little sceptical about this visit.I was looking for financing for a leased Nissan I had, whose lease was expiring. I wanted to purchase it. My credit was less than stellar. I made an appointment with Jacob over the phone, had to call back to say I was running late, and he thanked me for the call - Star #1. When I arrived at the Dealer, he came out to meet me and listened carefully to my story. Then he said "Let's make this happen" and HE DID!. he asked me to choose a vehicle on the lot that I may want to purchase, and then he said he would give me a side by side comparison of both purchases. He introduced me to David M. and said he would help me. He DID! David ran his butt off getting me information and keys for test drives, all with No Pressure - Star #2. Then when I had selected a car, Jacob did exactly what he said he would do - Star #3. After I had filled out a financial application, David sat with me the whole time, answering questions, getting more info and just being the most pleasant car salesman I had ever met. Then he introduced me to the new Owner, and the Service Manager and the Parts Manager. Guess what - They are all Nice Guys - Star #4. Then after the loan was approved, I had the dreaded meeting with the Finance guy. Usuallym, I have to count my fingers to make sure I still have all 5 of them. NOT THIS TIME. Gitano was super helpful, explained everything and all with no Pressure - Star #5. This is the best car Dealership I have ever visited, and I will certainly tell all my friends about them. It was a most pleasurable experience. More
Probably would not go there again Rosie Puelma Fleet/Internet Manager really had no clue on the car i was asking about. The test drive felt like an ackward first date. Then when it came to actuall Fleet/Internet Manager really had no clue on the car i was asking about. The test drive felt like an ackward first date. Then when it came to actually buying the car even though my credit wasnt that up to par i was told i could be finaced @ 25%. I just applied for a Credit union lone i might be getting and it was 12.5 %. As i was being sold on a car Rosie now sends another guy to talk to me when i thought i was just dealing with a manger. After i was quoted that rediculous rate mind you payments would have been 711 dollars a month i got out of there. Also if you are trading in a veichele there make sure they dont have you keys and registration for ransom. More
My driver side seatbelt locked in my 2002 Fronteir. I brought the truck in on a Monday afternoon to get looked at. Peter was very friendly and advised me that the seatbelt was covered by a warranty and t brought the truck in on a Monday afternoon to get looked at. Peter was very friendly and advised me that the seatbelt was covered by a warranty and that he had to order the part as he did not have it in stock. He informed me that it should be there by Thursday, he also told me of a recall on my steering column and was happy to take care of that while replacing the seatbelt. Peter called on Wednesday afternoon to let me know it was in and I was able to make an appointment for Thursaday on my lunch break. The car was serviced and washed by the time I got off work. Overall, Peter was very friendly and made me feel welcome, I truly feel that my business was appreciated by Peter. The service manager, Craig also introduced himself and thanked me for my business as when I was picking up my truck. I will definitely go back to have my Fronteir serviced at Stadium. More