Ken Garff Volkswagen Gilbert
Gilbert, AZ
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Andre is very passionate and easy going. He is all about connecting with us. At the same time, he is as knowledgeable as a car sales can be. We are also impressed by his dedication. It was almost 9 PM on a connecting with us. At the same time, he is as knowledgeable as a car sales can be. We are also impressed by his dedication. It was almost 9 PM on a Friday night when we finished the paperwork with Christian at the Finance office (also a quick praise to Christian for his great work during our purchase), Andre was still energetically and patiently explaining how every gadgets in the car work and helping us set up everything before we left. He was definitely there to help and we really appreciated his efforts. We came home happy with our new car. Will recommend Andre with no doubt! More
I had a great experience at San Tan VW. I went to Thorobred Chevy right before and they were very shifty when trying to work out a deal. They were not friendly and talked down to me. The San Tan VW Thorobred Chevy right before and they were very shifty when trying to work out a deal. They were not friendly and talked down to me. The San Tan VW staff was completely opposite. I talked with Jack first and he was straight forward and took what I said seriously. I also had my 2 year-old son with me and they were great with him, especially Patrick and Christian. I would definitely recommend this dealership. I has brand new facilities and the staff is excellent. More
SALESMAN HAL AND GM BOB AND FINANCE MANAGER CHRISTIAN, WERE VERY EXPERIENCED, THE VISIT WAS SHORT, THEY HAD MY CAR READY, DETAILED AND GASED UP . THE DEALERSHIP WAS VERY CLEAN, INVITING, HAPPY PEOPLE. I WERE VERY EXPERIENCED, THE VISIT WAS SHORT, THEY HAD MY CAR READY, DETAILED AND GASED UP . THE DEALERSHIP WAS VERY CLEAN, INVITING, HAPPY PEOPLE. I WOULD BUY A CAR OVER AND OVER FROM THIS DEALERSHIP . ONE DEALER TO STAY WAY FROM IS CHAPMAN VW, BAD SERVICE, BAD MANAGEMENT, RUDE SALES PEOPLE. STEVE CARGIL, JEFF (MANAGER) VERY RUDE, NO EXPERIENCE. More
I traded in my 2004 Mazda 3 for a 2011 Volkswagen Golf. This is my first VW and I LOVE IT!!! Hal (his real name is Your Pal Hal) was my sales guy and he greeted me immediately. I wasn't necessarily set on This is my first VW and I LOVE IT!!! Hal (his real name is Your Pal Hal) was my sales guy and he greeted me immediately. I wasn't necessarily set on buying a new car "that day" but I knew I wanted a Golf so I had built one online and brought in the paper to show Hal what I wanted. As soon as I drove one though, it was all over. I've never had more fun on a test drive. That little car is so solid and has so much power! Hal was very knowledgeable about the car and he explained all the details to me. My favorite was Sport mode. :) As soon as we got back from the drive, Hal found the car that I wanted at another dealer and it was delivered a couple of hours later. I bought the black 2 door Golf with 17" chrome wheels, and everyone tells me how nice it looks! My Mazda was a great car, but this car is in a totally different class. I'm so glad I bought it! Thank you to everyone who helped to make it happen, especially Hal. And thank you Tone for showing me those beautiful chrome wheels that weren't even out of the box yet! Everyone loves them. See you soon, Liz More
I think by far this is the best experince that I had buying a car from a dealer!! I had called several other dealerships and they were not so friendly over the phone. My kids sure had fun being there, T buying a car from a dealer!! I had called several other dealerships and they were not so friendly over the phone. My kids sure had fun being there, The salesperson Sabrina WAS AWESOME and I would recommend her to anyone!! More
I love my new 2011 Volkswagon Jetta. Everyone at SanTan Volkswagon is extremly friendly and helpful. They truly care about their customers. We were greeted at the door by Andre. He made us feel right at h Volkswagon is extremly friendly and helpful. They truly care about their customers. We were greeted at the door by Andre. He made us feel right at home. He took the time to explain all of the features of the 2011 Jetta's until we found the model that was right for us. When he needed to finish up with a previous customer, Hal stepped in and took us on a test drive. Hal was great and fun to work with.After we purchased our new Jetta, Andre took us on a tour of the dealership. He also took the time to explain all of the features on the car and showed me how everthing worked ,he even helped me set up my radio stations. Andre wanted to make sure I was very comfortable in my new car. he also told me to call at any time if I have any questions . I feel very comfortable recommending SanTan Volkswagon to my friends. Not only will they get a great car but they will have a great car buying experience. Thanks Andre!!! Thanks Hal!!!! Did I mention I LOVE MY JETTA!!!! More
STOPPED IN FOR A TEST DRIVE AND ENDED UP PURCHASING A 2010 JETTA. ANDRE AND THE STAFF STAYED UNTIL NEARLY ELEVEN PM TO FINISH THE DEAL, INCLUDING TAKING IN MY TRADE. SAN TAN VOLKSWAGON REMINDED ME OF THE 2010 JETTA. ANDRE AND THE STAFF STAYED UNTIL NEARLY ELEVEN PM TO FINISH THE DEAL, INCLUDING TAKING IN MY TRADE. SAN TAN VOLKSWAGON REMINDED ME OF THE "OLD SCHOOL" MOM AND POP VW SHOPS OF MY YOUTH WHO MADE OWNING A VW ICONIC. FROM SALES TO FINANCE TO SERVICE- ALL AN A+++. THANKS!!! More
My car buying experience was much easier than I expected it to be--in fact I was actually more shocked at how easy it actually was. It took me about a week to finally decide on the deal, but everyone, espec it to be--in fact I was actually more shocked at how easy it actually was. It took me about a week to finally decide on the deal, but everyone, especially Ron my salesperson worked with me--even though I was kind of a pain--and made my experience the best it could possibly be. I'd recommend working with Ron and Christian because they will make your life very easy! I was in the market for a car that got me better MPG with some extra bells and whistles that I didn't have on my previous car. I found the perfect car--a 2010 Jetta SE. They worked with me on getting it down to the price I could afford to pay. Overall I had a great experience and will definitely be coming back for years and years to SanTan VW. More
I had a great experience at the San Tan Volkswagon dealership. everyone was friendly, helpful, and i got the car that i wanted! the dealership is beautiful and clean. i would definitely recommend it t dealership. everyone was friendly, helpful, and i got the car that i wanted! the dealership is beautiful and clean. i would definitely recommend it to anyone. i also plan to make the long drive to get my car serviced at this dealership...it will be worth it! More
We brought our new TDi Sportwagen in for the first check-up and we ran into Sabrina. We recognized her from Berge where we bought our car from three months earlier. The new Santan vw had just opened a check-up and we ran into Sabrina. We recognized her from Berge where we bought our car from three months earlier. The new Santan vw had just opened about three miles from our house so we were interested in having all of our service performed there instead of driving all the way over to Berge. After speaking to the friendly folks at Santan VW they said that would not be a problem and they would be more than happy to help us. When we picked up the car we ran into Sabrina and she remembered us from Berge and informed us she was now working at Santan and asked if there was anything she could do for us. As it turned out, we had a factory paint flaw in the front bumper that was supposed to be rectified by Berge by they had never contacted us about the repair so we asked Sabrina if she could help us. She was more than happy to make a few phone calls for us on the spot and said she would have to call us the following day to let us know if they could complete the work for us. The very next day she called to info me that they would be more than happy to complete the work for us and also scheduled the time for us to drop off our vehicle. She even arranged for my wife to drive home in a loaner car, which was extremely helpful. After only a few short hours the repair was restored to better than new condition and we weren't charged a penny and the service we received was above and beyond any of our expectations. Every person we encountered from Becky in service to Sabrina and all of the folks we came in contact with were very friendly and very helpful. Even though we didn't buy our car from Santan VW (they weren't open yet or we would have) and Sabrina wasn't our sales person (she remembered us after only one encounter with her three months earlier!) we would definitely recommend Sabrina and all the friendly folks at Santan VW! More