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Ken Garff Volkswagen Gilbert

Gilbert, AZ

2.6
557 Reviews

1489 E Motorplex Loop

Gilbert, AZ

85297

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Showing 557 reviews

May 24, 2011

I was pleasantly surprised to find a new VW dealership close to my house and actually was headed to the Ford dealership next door when I stumbled on San Tan VW. I never made it to Ford as I ended up buyi More

by Gammatoro
Recommend Dealer
Yes
Employees Worked With
Pat McGuire, Christian Harding, Christian Harding
May 19, 2011

This was my first time getting a new car. I was a little nervous about the whole situation. But as soon as Ron started talking to us, I became comfortable. He then directed us to Andre who found me a sweet More

by sweetnred1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre & Ron
May 19, 2011

San Tan Volkswagen is your typical "run around" cheesy car dealership! Over the phone, they give you a straight forward numbers and then when you arrive at the dealership, those numbers change! I More

by LuLu24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Staup
Jun 02, 2011 -

Ken Garff Volkswagen Gilbert responded

We are truly sorry for any miscommunication with LuLu24. Customer called our store asking for an estimated amount we would offer for their trade. We offered a ball-park figure based on the vehicle description and advised that the vehicle would need to be inspected upon arrival. Unfortunately the vehicle was not as described upon arrival therefore less being offered for the trade.

May 16, 2011

Andre is very passionate and easy going. He is all about connecting with us. At the same time, he is as knowledgeable as a car sales can be. We are also impressed by his dedication. It was almost 9 PM on a More

by carolinechen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre and Christian, Christian Harding
May 15, 2011

SALESMAN HAL AND GM BOB AND FINANCE MANAGER CHRISTIAN, WERE VERY EXPERIENCED, THE VISIT WAS SHORT, THEY HAD MY CAR READY, DETAILED AND GASED UP . THE DEALERSHIP WAS VERY CLEAN, INVITING, HAPPY PEOPLE. I More

by ZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HAL (SALES) , BOB(MANAGER), CHRISTIAN (FINANCE), Christian Harding
May 15, 2011

I had a great experience at San Tan VW. I went to Thorobred Chevy right before and they were very shifty when trying to work out a deal. They were not friendly and talked down to me. The San Tan VW More

by bat20man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Patrick and Chirstian, Jack Rasmussen, Christian Harding
May 13, 2011

I think by far this is the best experince that I had buying a car from a dealer!! I had called several other dealerships and they were not so friendly over the phone. My kids sure had fun being there, T More

by Nina23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina
May 13, 2011

I traded in my 2004 Mazda 3 for a 2011 Volkswagen Golf. This is my first VW and I LOVE IT!!! Hal (his real name is Your Pal Hal) was my sales guy and he greeted me immediately. I wasn't necessarily set on More

by lcadegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Pal Hal, Tone Coco
May 12, 2011

I love my new 2011 Volkswagon Jetta. Everyone at SanTan Volkswagon is extremly friendly and helpful. They truly care about their customers. We were greeted at the door by Andre. He made us feel right at h More

by bear56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Wilson and Hal
May 12, 2011

STOPPED IN FOR A TEST DRIVE AND ENDED UP PURCHASING A 2010 JETTA. ANDRE AND THE STAFF STAYED UNTIL NEARLY ELEVEN PM TO FINISH THE DEAL, INCLUDING TAKING IN MY TRADE. SAN TAN VOLKSWAGON REMINDED ME OF THE More

by TSAYTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDRE
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