Ken Garff Volvo

I had my 2008 XC70 serviced recently and I was really impressed at how friendly the staff was. I didn't feel the usual pressure that you can get from a dealer. Lindsay especially was very nice. I will ha impressed at how friendly the staff was. I didn't feel the usual pressure that you can get from a dealer. Lindsay especially was very nice. I will have no problem going back in the future. More

I just bought a used Volvo XC and wanted to take it into a certified Volvo service center. After calling several times throughout the week and leaving messages I was still unable to actually talk to anyone a certified Volvo service center. After calling several times throughout the week and leaving messages I was still unable to actually talk to anyone in the service department. Finally, after leaving a message highlighting their lack of service someone finally called me back. I took my vehicle in at 1:00 pm on friday for a oil change and a diagnostic on some steering pump issues. After being ignored by several employees while standing at the counter for 15 minutes I was finally able to get someone to acknowledge me and honor the appointment I had made. I was then told that a diagnostic would be 120 dollars and someone would be in contact me later that afternoon. After no call on friday I patiently waited until Monday at 1:00pm to inquire about my vehicle. To my surprise, the had not begun to do any work on my vehicle and I had to re-explain why my Volvo was even there in the first place (not sure why anymore.) I am a laid back guy and easily pleased so I was quite surprised at the disdain for costumer service this service center exhibited. Upon writing this review I am still not sure what the status of my car is and have not had a single call back about service. More

I do a lot of research before buying a car, so I had a good idea of what I wanted when I went to the dealership. Moises was very helpful and laid back. He let me do my own thing and figure it out for my good idea of what I wanted when I went to the dealership. Moises was very helpful and laid back. He let me do my own thing and figure it out for myself. I'm not the type that can be talked into anything. He let me take all day figuring out which vehicle I wanted and didn't rush me into a decision. It was a great buying experience. I would definitely go back and refer them to friends and family. More

I have purchased many cars over the past 10 years, all for personal use. Im a car guy I guess:) Of all my experiences with purchases, this was by far the best. I was in and out of there within an hour, wi for personal use. Im a car guy I guess:) Of all my experiences with purchases, this was by far the best. I was in and out of there within an hour, with minimal negotiation and optimal service. I highly recommend Ken Garff Volvo, and Michael Flaherty. More

By far, the best dealership and sales representative I have ever worked with, seriously. Not only was Mike always friendly, like one would expect of any professional sales rep, but he and the dealership c have ever worked with, seriously. Not only was Mike always friendly, like one would expect of any professional sales rep, but he and the dealership continually go above and beyond my wife and my expectations. Where other dealerships became visually frustrated in the past wih our many many questions, these guys seem to have endless patience! Seriously, thank you guys for making our experience easy! More

Over the weekend, I had two separate issues arise with my Volvo; the glove compartment kept opening on its own and the passenger door lock wasn't working. I called on Monday morning and Joey and Ryan, alth Volvo; the glove compartment kept opening on its own and the passenger door lock wasn't working. I called on Monday morning and Joey and Ryan, although I am sure they had a full schedule, were so understanding and made sure to fit me in. I picked up a completely repaired and beautifully cleaned car, inside and out (and it needed it!) on Monday afternoon. The process could not have been easier or gone more smoothly. I love my Volvo for many reasons but one of the biggest is the service that I get from Ken Garff. It's always delivered with a smile, a fair price and with all promises kept. I can't recommend them enough! More

Best dealership and sales staff in the country. Low pressure. They always do what they say. Very knowledgeable about their product. They have the best service department and always have my car read pressure. They always do what they say. Very knowledgeable about their product. They have the best service department and always have my car ready when promised. The car is always washed and ready to go. More