Ken Garff Volvo

never prepay the service department for anything I needed service on my vehicle, I brought it in and had to rent a car while they had the car. They let it sit for 2 days before even looking at it whi I needed service on my vehicle, I brought it in and had to rent a car while they had the car. They let it sit for 2 days before even looking at it while I was paying to rent a car. I had to bring it back later once the part came in which was the wrong part, so I had to bring it back a third time to have the repair complete. Once again, the part was the wrong part. I brought the car back to have an alignment and they make me pay for the alignment and pre-pay for the repairs and part that were going to be completed later that week. After the part was wrong twice, I decided to cancel my appointment for the repair. They said they would refund the almost $500 due to me but never did. I called and email multiple times and I am still out $500. More

Bought our second Volvo! Best vehicles ever! Moises Docen was our sales consultant, he is so educated and knowledgeable about Volvo’s and compatible vehicles. Very patient and never pushy. Took s Moises Docen was our sales consultant, he is so educated and knowledgeable about Volvo’s and compatible vehicles. Very patient and never pushy. Took so much time working with us and showing all the features. We love our older car and now our never one. I would highly recommend Volvo and Moises to work with! Thank you! More

Great car buying experience! Thanks Moises! This is the first time I’ve written a review but felt strongly about writing this. My recent car purchase experience was a surprisingly great one! I This is the first time I’ve written a review but felt strongly about writing this. My recent car purchase experience was a surprisingly great one! I’ve put off getting a new car for over a year because of my last sales experience. Thanks to the GREAT care I received from Moises Docen, Lee Deppe and the other nice folks at Ken Garff Volvo, I know I’ll go back to them when it’s time for another new car! They truly did listen to me to determine the best car that met all of my needs. More

No hassle car purchase I just purchased a Volvo from Ken Garff Downtown. Moises D. was very knowledgeable and exceeded all the expectations that I had of a good car salesma I just purchased a Volvo from Ken Garff Downtown. Moises D. was very knowledgeable and exceeded all the expectations that I had of a good car salesman. I never thought that I would say this about buying a car from a dealership but I was really impressed. He was very professional and true. It takes a very good car salesman to make purchasing a car, a good experience. More

Exceed expectations Once again I am very impressed with Ken Garff Volvo. Brandon is very thorough and pays attention to details. I appreciated Michael being there late wh Once again I am very impressed with Ken Garff Volvo. Brandon is very thorough and pays attention to details. I appreciated Michael being there late when I dropped my car off. I highly recommend this service center. Thanks again. More

Knowledgeable without pressure Mark Williams was the most knowledgeable and professional salesperson we have ever dealt with. Everyone at the dealership was friendly and made the pa Mark Williams was the most knowledgeable and professional salesperson we have ever dealt with. Everyone at the dealership was friendly and made the painful experience of buying a car quite pleasant! More

Good experience overall Buying cars is not my favorite activity, and the dealership made me feel very comfortable and kept the experience easy and quick. I would recommend! Buying cars is not my favorite activity, and the dealership made me feel very comfortable and kept the experience easy and quick. I would recommend! More

Amazing Moises, was the kindest most thoughtful car salesman we have ever worked with. We had a wonderful experience working with the whole Volvo team. I wo Moises, was the kindest most thoughtful car salesman we have ever worked with. We had a wonderful experience working with the whole Volvo team. I would highly recommend this dealership and car salesman. More

Great experience! Worked with Mark Williams. He was very personal and attentive. Overall experience at the dealership was pleasant. Nice folks and seemed to be fair in Worked with Mark Williams. He was very personal and attentive. Overall experience at the dealership was pleasant. Nice folks and seemed to be fair in price. More