Ken Garff Volvo

Great experience Baun was really helpful and very patient with our questions and clarifications. It's been a while since we bought a car and the entire process was a r Baun was really helpful and very patient with our questions and clarifications. It's been a while since we bought a car and the entire process was a really great experience with Baun. Thank you. More

Best experience ever We love working with Moises, he made the process very easy, my wife is so happy with her car. The whole team was great. We also appreciated all the ho We love working with Moises, he made the process very easy, my wife is so happy with her car. The whole team was great. We also appreciated all the hot chocolate you can drink, and doughnuts. We are very pleased and will gladly send our friends to Moises for any car needs they have. More

Great staff great experience I dealt with Justin, Moises and Lee and I have nothing but great things to say about their graciousness and easy going attitude from the minute I wal I dealt with Justin, Moises and Lee and I have nothing but great things to say about their graciousness and easy going attitude from the minute I walked in the door. Moises was very easy to negotiate with and was available 7 days a week it seemed. They took care of all my questions, tended to the things I wanted checked out and to seal the deal Justin drove halfway to Fort Collins CO to drop off my new car and pick up my trade! More

Love my car From the first time we met on the lot, to driving off in my new XC90, Baun made our experience amazing. I wasn't sure what car I wanted, which would b From the first time we met on the lot, to driving off in my new XC90, Baun made our experience amazing. I wasn't sure what car I wanted, which would best work for my life and how I wanted to Pay for it. Baun guided us through every step with knowledge, concern , and friendliness. When I drove off the lot I felt I had had a wonderful experience. Everyone at Ken Garff was So helpful I can't recommend them highly enough. If we could give Baun something higher than A+ we would. Beth Jensen More

Great Buying Experience Moises was very friendly and transparent during the buying process. I especially liked the fact that I was able to take a test drive alone without be Moises was very friendly and transparent during the buying process. I especially liked the fact that I was able to take a test drive alone without being subject to a "pitch". Great overall experience that I would recommend without hesitation. More

Great customer service Bought a new Volvo XC 60 from Ken Garff Volvo. Mitch, our salesman, was awesome at helping us understand the amazing features of these vehicles, wi Bought a new Volvo XC 60 from Ken Garff Volvo. Mitch, our salesman, was awesome at helping us understand the amazing features of these vehicles, without overwhelming us with info. He was very patient as we weighed the pros and cons of what we wanted in a vehicle and very accommodating in bringing in cars from other lots for us to look at. We love the car we ended up with! It's perfect, no buyer's remorse here! Thanks to Mitch and his sales manager, Don this was a great experience. More

High pressure sales for service I didn't need During my 40000 mile service at Ken Garff Volvo I was pressured to have my rear break pads replaced. They told me that my car had only 1mm of my pads During my 40000 mile service at Ken Garff Volvo I was pressured to have my rear break pads replaced. They told me that my car had only 1mm of my pads left, and that if I didn't get them replaced immediately I would ruin my brake rotors. They quoted me $270 to get them replaced. I decided not to replace them (mainly because the price was very high), and during check out I again was told I needed to get my breaks fixed. I called around for a better price, and after a few calls decided to take my car in to the Firestone service center 3300 south and 9th east, and I TOLD them I needed new break pads. What an easy sale that was for them, right? However, they called me a little later, and told me that if they sold me new break pads for my car that they would be doing me a disservice, because my breaks still had at least 50% left on them. How about that for honesty from Firestone! More

2012 Toyota 4-Runner Purchase I flew into Salt Lake to purchase this car. Mitch did a nice job of making sure the car was ready for pick-up and went on a test drive before final pu I flew into Salt Lake to purchase this car. Mitch did a nice job of making sure the car was ready for pick-up and went on a test drive before final purchase. He was very informative and friendly in his service. My only complaint and it was not with Mitch was the length of time it took to get the paperwork ready from the finance department. More

Finally got to buy my favorite Volvo great experience wonder Don and Leslie were awesome and everyone there was so nice and friendly we had a great experience. We will definitely recommend Volvo downtown and all Don and Leslie were awesome and everyone there was so nice and friendly we had a great experience. We will definitely recommend Volvo downtown and all the staff there More

Purchase V60 it was a great experience. Highly recommend. The entire team was easy to work with. No experience with service yet. I'll shop Ken Garff first if I it was a great experience. Highly recommend. The entire team was easy to work with. No experience with service yet. I'll shop Ken Garff first if I'm buying a car in Utah again. More