Ken Garff Volvo
Salt Lake City, UT
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Bad service The worst service I ever had ... after 4 trips to the dealer still had over heating problems ... had to replace the head gasket twice ( new service gu The worst service I ever had ... after 4 trips to the dealer still had over heating problems ... had to replace the head gasket twice ( new service guy had never done this job on a Volvo) ... still overheated .. replaced thermostat .. still overheated ... replaced radiator ... still over heated ... finally replaced expansion tank (warped) which was the problem as the new cap they also installed did not help the warped threads on the tank. Had the old radiator checked for leaks and flow by an independent service and the radiator was perfect ... they charged me $1000 for a radiator I didn't need .... the total bill was over $4000 + ..... don't ever got here for service. Would have bought a new Volvo but can't deal with this bad service dealer More
Purchase Best experience I have ever had fair price excellent warranty and financing could not see any reason not to purchase have told everyone I know I love Best experience I have ever had fair price excellent warranty and financing could not see any reason not to purchase have told everyone I know I love my new car More
2012 Volvo C70 We searched high and low to find the right used Volvo C70. After a long search we found what we were looking for at Ken Garff Volvo, called and spoke We searched high and low to find the right used Volvo C70. After a long search we found what we were looking for at Ken Garff Volvo, called and spoke to Mark Williams, made a deal and flew from Southern California to Salt Lake to pick up our car and drive it home. The only thing that was different from what we had discussed was the interest rate was lower than initially quoted... always a pleasant surprise!! Thanks Mark, it was a pleasure. More
Great Buying Experience After searching many dealerships, I found the specific vehicle I wanted at Ken Garff. Mitch helped me through an out-of-state purchase and was very r After searching many dealerships, I found the specific vehicle I wanted at Ken Garff. Mitch helped me through an out-of-state purchase and was very responsive and friendly. It was such a pleasant experience in contrast to interactions with many other dealerships. I am very happy with my new Volvo. More
Bought a used Volvo- excellent experience I bought a used Volvo at Ken Garff Volvo and had an outstanding experience. My salesman was Mitch Cameron. He was friendly, knowledgeable, and I neve I bought a used Volvo at Ken Garff Volvo and had an outstanding experience. My salesman was Mitch Cameron. He was friendly, knowledgeable, and I never felt pressured. I walked away feeling like I got a great deal in the car I bought was a great value. I would recommend this dealership and particularly Mitch to any of my friends and family looking for a new or used car. More
Great experience. The service we received was outstanding. Never felt pressured or hassled. I look forward to a long relationship with Ken Garff Volvo. They made buying The service we received was outstanding. Never felt pressured or hassled. I look forward to a long relationship with Ken Garff Volvo. They made buying our vehicle a stress free experience. More
Lied to us purchased a used car with the salesman telling me how great this car was and that they had the best service center who went over everything on the car purchased a used car with the salesman telling me how great this car was and that they had the best service center who went over everything on the car. took vehicle on a test drive, and some dash lights were on. asked about them and they had a service guy check it out. they corrected the problem, or so I thought, but three weeks later same lights came on. to make things worse when I had the warning lights serviced with another dealer they said that several other regular maintenance items had not been performed for quite some time. NEVER TRUST THIS DEALERSHIP, the service manager should be FIRED!!! More
Professional and helpful They were extremely patient and worked around our schedule to find the right car for our family. Mitch was very knowledgeable and kind. We live out of They were extremely patient and worked around our schedule to find the right car for our family. Mitch was very knowledgeable and kind. We live out of the greater SLC area but it was well worth the drive! We love our 2017 XC90 Momentum. The technology and comfort is unmatched. They may be the only Volvo dealership in Utah but they have a wide availability of vehicles. The overseas delivery option also sounds like an excellent option for ordering a vehicle. More
Professional, fast and efficient. Great salesman. Jake A. Is the bomb. Financing thru Ken Garff was easy and done all in house. The whole process took an hour, although I sent them eve Great salesman. Jake A. Is the bomb. Financing thru Ken Garff was easy and done all in house. The whole process took an hour, although I sent them everything they needed before I got to the dealership. More
Needed to buy a car We needed a car as ours broke at an inopportune moment...We worked with Kyle to find exactly what we were looking for--AWD wagon with manual transmiss We needed a car as ours broke at an inopportune moment...We worked with Kyle to find exactly what we were looking for--AWD wagon with manual transmission. All in one day. More


