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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Reviews
Vehicles
4.3
970 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 970 reviews

July 31, 2026

I always had the best experience I've always been treated as family Great service at west valley Ram More

by mikesmul
Recommend Dealer
Yes
Employees Worked With
Samantha
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July 29, 2026

Great John was very good to work with. He was very hospitable and never pushy. Everything turned out great! More

by karen.heaps
Recommend Dealer
Yes
Employees Worked With
John Scott
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July 28, 2026

Sonya is always great to work with and has always done a great job. Thanks More

by hunsakerdr
Recommend Dealer
Yes
Employees Worked With
Sonya
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July 28, 2026

The service was excellent, the attention was, and Mr. Gonzalez explained everything to me, I felt grateful and confident. More

by yennyespsoto
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez, he was excellent
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July 27, 2026

Scheduled for oil change but took 2 and half hours for it to be done. Why schedule something if it doesn't happen immediately. My car is also leaking oil after the oil change as well. More

by Guackachip
Recommend Dealer
No
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Jul 27, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

July 27, 2026

Had an appointment for Monday morning. Dropped it off on Sunday night, left keys in drop box. No one bothered to take the time to look at until Thursday (with a Monday appointment). I live More

by RBC44
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Jul 27, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

July 26, 2026

Had a very good experience overall but I am finding little issues with my van I wish I had seen before buying. The carpet in the back of the van is comming out from under the trim. More

by keripierce2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris,Jason
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Jul 27, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Alexander Allen, General Sales Manager alexa@kengarff.com

July 25, 2026

Awesome experience! I'm a Fan... Awesome experience! I'm a Fan. I can't wait to come back in to get my Ram serviced, and I from the East Coast, live in KC! Thanks Luke!! More

by richkiddusa
Recommend Dealer
Yes
Employees Worked With
Luke
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Jul 27, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 24, 2026

I e rescheduled I rescheduled for not next Friday but the following like the 10 of July More

by Suzybuckner
Recommend Dealer
Yes
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July 24, 2026

Stood by every thing that was said. Honestly and they worked on my jeep until they figured out what was going on More

by Suzybuckner
Recommend Dealer
Yes
Employees Worked With
Shari
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Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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