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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
862 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 862 reviews
Verified Customer
April 23, 2026
Crappy work over 3 visits. The shop burned up one component, forgot to add fluid back in! Bad policy charging customers for WARRANT ITEMS!! The shop burned up one component, forgot to add fluid back in! Bad policy charging customers for WARRANT ITEMS!! More
by Buckerue
Employees Worked With
Edwin. He was great. Chrysler policy, LHM policy on covering my WARRANTY parts is absurd however. Total xx and nonsense. Charged me $600 bucks and had to bring it back because what I told them had failed, was NOT fixed! I should never have been charged a
April 23, 2026
Good, prompt response. Jeep issue was fixed, very happy about that. I was not able to get a clear answer as to what my 'Full coverage' through Ken Garff covers for my jeep. Jeep issue was fixed, very happy about that. I was not able to get a clear answer as to what my 'Full coverage' through Ken Garff covers for my jeep. More
by harryrockwelltoscano
April 23, 2026
???? to “ Don't remember however the first person that meets you in the shop is much nice and easy going. The people at the end of the day definitely need an extra cup of coffee or something not very poli meets you in the shop is much nice and easy going. The people at the end of the day definitely need an extra cup of coffee or something not very polite but not rude either ” More
by katarinae19
Employees Worked With
Don't remember however the first person that meets you in the shop is much nice and easy going. The people at the end of the day definitely need an extra cup of coffee or something not very polite but not rude either
April 23, 2026
We have brought our vehicles to your dealership for quite a few years now. We have been mostly happy with the service there. We always know we will be well taken care of when Lucas is helping us. a few years now. We have been mostly happy with the service there. We always know we will be well taken care of when Lucas is helping us. More
by brenthill1111
Employees Worked With
Lucas
April 23, 2026
Oil change done . ..no sticker on window..computer not reset. Had alignment done asked for paperwork so I could keep In my jeep. Went to pick up and no physical paperwo ..no sticker on window..computer not reset. Had alignment done asked for paperwork so I could keep In my jeep. Went to pick up and no physical paperwork had to have jeep put on alignment machine to accomplish this. Axle service light...had to bring back to dealership within 5 miles from pickup (light appeared again) they finally replaced the lockers on rear. Left my jeep while on vacation and it was so called ready in half a day....brought back to finish correctly and had to be without my vehicle for 7 more days ?? More
by Rockhound801
Employees Worked With
Multiple
April 22, 2026
Great experience servicing my Ram here! Fast, friendly, and very professional. They kept me updated and got everything done on time. Highly recommend. Fast, friendly, and very professional. They kept me updated and got everything done on time. Highly recommend. More
by Julie
Employees Worked With
Antonio
April 21, 2026
Professional staff…no pressure and the price was right. I have purchased several vehicles through Brandon at Ken Garff…Happy Customer!!! I have purchased several vehicles through Brandon at Ken Garff…Happy Customer!!! More
by mikekelsey0
Employees Worked With
