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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
1,017 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 1,017 reviews

October 05, 2026

Tire repair Sonya had my tire repair fast and timely She is amazing and professional More

by kdj_1986
Recommend Dealer
Yes
Employees Worked With
Sonya
October 05, 2026

Nice experience People in general are very kind And patient And understanding, knowledgeable. They gave me a chance to check other vehicles as well More

by carloscolipi73
Recommend Dealer
Yes
October 03, 2026

Nino was great to work with for the purchase of our vehicle and getting a trade in that we were comfortable with. We had a 'We Owe' and Edwin made it easy to get into the service center and got our rep More

by cnieder12
Recommend Dealer
Yes
Employees Worked With
Nino and Edwin
October 02, 2026

It was great. Everything got done as quickly as they were able to get it done. More

by a.case43567
Recommend Dealer
Yes
Employees Worked With
Lucas Lindsay
October 01, 2026

Ezra and his sales manager Alex worked with me until we came to a mutually beneficial deal! Alex took great care to make sure that all of my concerns were addressed and taken care of, even after I paid for More

by k_hardwick71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra, and Alex
Oct 02, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 01, 2026

Got me scheduled in promptly, performed the work requested quickly and kept me informed of the progress. My service writing was very professional and came to the waiting room to let me know my vehic More

by Kevin
Recommend Dealer
Yes
Oct 02, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 01, 2026

Got me scheduled in promptly, performed the work requested quickly and kept me informed of the progress. My service writing was very professional and came to the waiting room to let me know my vehic More

by Kevin
Recommend Dealer
Yes
Oct 02, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 30, 2026

They didn't listen to what I said so they missed the problem completely. I was able to fix it myself for $25 very disappointed in the whole experience. Would never go back. More

by paulmanzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Oct 02, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Chad Crane, Service Manager chadc@kengarff.com

September 24, 2026

Made an appointment when I got there, I was told it would be 3 days before they could even look at my van. There should be some type of notification for this when scheduling appointments. This was an hour of More

by David.jackson1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 25, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

September 20, 2026

Easy to work with, especially the salesman I met with. Moises was very good at answering my questions and letting me buy at my pace. More

by kevin.shamblen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises
Sep 21, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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