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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.3
920 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 920 reviews

June 01, 2026

Very good communication and positive demeanor throughout the process. I felt welcomed and comfortable the entire time and looped into what was going on More

by hudsonr
Recommend Dealer
Yes
Employees Worked With
Shawn Twitchell
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

May 31, 2026

Received a call asking if I'd like to make an appointment for an oil change that is due. Made appointment, nice customer service. Dropped my car off. Received a lift home. Then 10 minutes later I received a More

by sam11w0507
Recommend Dealer
Yes
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 30, 2026

Always a great experience, very friendly and knowledgeable. I have recommended them to family and friends many times. More

by lisan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya Smith
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 27, 2026

I have had several visits with Austin handling all the details. There have been a couple of minor issues which Austin was able to anticipate and communicate a solution. He definitely has the customer in m More

by davidleeleach
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

May 27, 2026

Very efficient and fast easy in and out. Shaun was very friendly and excellent to work with. So much better than LHM that I went to with my other car. More

by Me
Recommend Dealer
Yes
Employees Worked With
Shaun and he was great
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 25, 2026

Trinity is amazing! She made sure I made it to the doctors on time and we got the address wrong so I called her to make sure my guy got paid for the whole ride! Well don More

by minergal1978
Recommend Dealer
Yes
Employees Worked With
Trinity is amazing! Best give her a raise and see to it she sticks around! Love her to pieces!!!
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 24, 2026

They did everything I needed They everything i needed and the they had popcorn they didn't have it last time More

by dianemallett20
Recommend Dealer
Yes
Employees Worked With
Sonja Smith
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 22, 2026

Take good care of customers and friendly The job done right, service is good, the waiting room is nice More

by vilayvoneford
Recommend Dealer
Yes
Employees Worked With
Anastasia
Jun 03, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 22, 2026

We looked online and found a couple of trucks we liked. Scott texted us and worked with our schedule to come in to see what we could afford. We gave him our price limit and all the features we would like More

by chuckathyfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rani Jensen, Alex Allen
May 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

May 21, 2026

Dropped off the vehicle she immediately came out and helped us got it all checked in followed up within 2 to 3 hours. Let us know what was going on with the vehicle. Very good follow through. More

by jason@cascadeplumber.com
Recommend Dealer
Yes
Employees Worked With
Shari
May 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!