Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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I was help my a guy name luke, very helpful, patient, and very understanding. Made the day very easy going. I’ll highly recommend coming to this dealer for any services! very understanding. Made the day very easy going. I’ll highly recommend coming to this dealer for any services! More
WARNING! Do not bring your vehicle here for service. THEY ARE DISHONEST AND DO NOT OWN ISSUES THEY CREATED. We have a well maintained car that we took in for Do not bring your vehicle here for service. THEY ARE DISHONEST AND DO NOT OWN ISSUES THEY CREATED. We have a well maintained car that we took in for service. After being told we needed to replace the head gaskets and lifters and paying $3,835.24, we continued to have issues. The service department tech we later learned drove our car home and experienced the same issue of the engine coolant completely leaking out. He then drove our car that he drove home (without) our permission or notice, back to the dealership the next day without engine coolant. (When we had this issue with the coolant leaking out we did not dare drive it and had it towed to the dealership) So after paying to have new lifters and head gaskets we got a call from the service advisor saying that we have to get a brand new engine. Over the course of June, July and August we paid this service department over $10,000.00. to make repairs on this car. It was the worst mistake we ever made to take our car to this service department. When my husband talked to the service department about our frustrations and how badly we felt that we had been taken advantage and that we feel that they are responsible for us needing to have a new engine. All they offered was $500.00 off the purchase of a new vehicle. YOU HAVE GOT TO BE KIDDING ME?!? Your service technician drove our car to his home and back without engine coolant and then you call and tell us we need a new engine? BUYER BE WARE- Do not have your car serviced here. They will take advantage of you as they did us. We put $10K of repairs into a car in past 90 days that now needs a new engine because of their negligence and shotty work. More
The sales people were very kind. They helped me figure out what my options were and worked through all the problems I had. They helped me figure out what my options were and worked through all the problems I had. More
Nino was the best salesman we have ever had and appreciate the no pressure attitude of all who helped us choose a used car for our child.. Thank you so much appreciate the no pressure attitude of all who helped us choose a used car for our child.. Thank you so much More