Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Good dealership. Very organized and good communication. Service was timely and actually quicker than I had expected. Very organized and good communication. Service was timely and actually quicker than I had expected. More

A dealer created issue for a routine maintenance led to a catastrophic failure (oil plug fell out). It led to 7 weeks without my vehicle and no idea of a schedule for the repairs. While they acknowledge th catastrophic failure (oil plug fell out). It led to 7 weeks without my vehicle and no idea of a schedule for the repairs. While they acknowledge their mistake, the service adviser's attitude was basically a shoulder shrug. The recurring statement "I don't see what the deal is. We are paying for repairs and a rental." Oh, and they gave me a coupon for a free basic carwash. More

Friendly staff, very clean dealership. Good communication throughout the service. It’s my preferred dealer. Good communication throughout the service. It’s my preferred dealer. More

I had already expressed my issue with the agency basically I have a problem with your closing agents they're the ones that treated me badly and they soured my whole experience basically I have a problem with your closing agents they're the ones that treated me badly and they soured my whole experience More

I had to pay over $280. 00 to get my truck and all they did was plug in to my computer and tell me I have a weak battery. I don't feel like they really hear me. I don't feel 00 to get my truck and all they did was plug in to my computer and tell me I have a weak battery. I don't feel like they really hear me. I don't feel like it was the service writer's fault. I think he does what management tells him to do. More

John was outstanding throughout the entire process — always available by phone, super helpful, and genuinely great to talk to. Made the whole car buying experience feel easy and stress-free. Highly reco always available by phone, super helpful, and genuinely great to talk to. Made the whole car buying experience feel easy and stress-free. Highly recommend working with him specifically. The dealership itself is nice and well-organized. A couple of things could be improved: the mother and child corner wasn't very clean, and the parts department wasn't particularly helpful when I was looking for a cargo cover. We were also told the process would take about 45 minutes but it ended up being over 90 — not ideal when you have a wife and a baby with you. That said, John more than made up for it and I would still recommend this dealership. More

Professional and prompt Thorough and relatable. Understood our needs Finished work in a timely manner Understood our needs Finished work in a timely manner More

Very helpful no pressure took care of things He answered all my questions he took good care of us all my questions he took good care of us More

Shari was great and very intentitive to my needs. Kept me informed at all times and just overall great service. Thank you Kept me informed at all times and just overall great service. Thank you More

My purchase was done online. When I arrived to pickup the truck everything was just as they said it would be. Lowest price in the area. I am very happy with the truck, the pro When I arrived to pickup the truck everything was just as they said it would be. Lowest price in the area. I am very happy with the truck, the process, and the people. More