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Ken Grody Ford #1 Orange County Ford Dealer
Buena Park, CA
582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 30, 2026
This dealership was very courteous and Angel our sales rep was knowledgeable and very helpful. Had a great experience and would recommend Angel and Ken Grody Ford for anyone looking for a good deal and a rep was knowledgeable and very helpful. Had a great experience and would recommend Angel and Ken Grody Ford for anyone looking for a good deal and a quality product. More
by cjones61873
Employees Worked With
Angel Cruz
March 28, 2026
I've bought a few cars in my lifetime, but nothing quite prepared me for the Ken Grody Ford experience — and I mean that in the best possible way. From the moment we walked in, the team was attentive, profe prepared me for the Ken Grody Ford experience — and I mean that in the best possible way. From the moment we walked in, the team was attentive, professional, and genuinely focused on making sure we left happy. Then, in a plot twist nobody saw coming, the entire dealership lost power. Lights out. Systems down. Full blackout. Most places would've sent us home and called it a day. They kept us comfortable, consistently updated, and I kid you not, bought us dinner as well. By the time the lights came back on and the computers fired back up, we were still there, ready to sign, and honestly kind of impressed. They stayed right until the very end to make sure we drove away in our car that night. That's great customer service with a whole different level of dedication. Highly, highly recommend this Ford dealership. Now let's talk about Erick, our salesman, because this man deserves his own paragraph. From the start, Erick listened. We knew exactly what we wanted: a specific color, features and zero runaround. Erick didn't flinch. He made it happen and had the car waiting for us at the dealership the very next day. No games, no bait-and-switch, no disappearing acts. Just straight-up, no nonsense, get it-done energy wrapped in a genuinely great attitude. So much so, he also stayed behind during the power outage after his shift ended 2 hours earlier to he explain the important features of the car to us, and hand over the keys. If you're heading to Ken Grody Ford in Buena Park, ask for Erick. Seriously, you will thank me later. More
by Ant.c
Employees Worked With
Erick Serda, Channa Peiris, Luis Azurduy
March 23, 2026
My son purchased a 2015 MINI Hardtop Cooper S at Ken Grody Ford in Buena Park. Channa was extremely helpful in searching the store inventory for something specific to my son's needs. The application exp Grody Ford in Buena Park. Channa was extremely helpful in searching the store inventory for something specific to my son's needs. The application experience was easy with Ole and he was available if we had any questions. More
by brianna.loya14
Employees Worked With
Damian Soto, Channa Peiris, Ole Christensen
March 19, 2026
Our salesman Chris was extremely friendly and helpful, as we were buying the vehicle remotely. He gave us his personal phone number and was very responsive and patient. I would be happy to do business with h we were buying the vehicle remotely. He gave us his personal phone number and was very responsive and patient. I would be happy to do business with him again More
by guides.soapy0b
Employees Worked With
Chris Bellin
March 18, 2026
I just bought a 2025 Ford F-150 Platinum from Ken Grody Ford in Buena Park, and honestly, I couldn’t be happier with the entire process. Erick was incredibly helpful, walking me through all the features an Ford in Buena Park, and honestly, I couldn’t be happier with the entire process. Erick was incredibly helpful, walking me through all the features and options without any pressure. His thorough knowledge and passion for what he does shone through every step of the way. The ambiance at the dealership was welcoming and made me feel confident in my purchase. I have to mention, the level of customer service here stands out—definitely consider stopping by if you're in the market for a new truck! More
by Sam A.
Employees Worked With
Erick Serda
March 14, 2026
Ken Grody Ford is the best place to buy a vehicle! I had an experience that I have never had at other dealerships. Angel Cruz in sales introduced himself to me and explained differences between the fo I had an experience that I have never had at other dealerships. Angel Cruz in sales introduced himself to me and explained differences between the ford explorer line and st version. He told me about how the 2025 new models were clearanced $10,000 cheaper(Good deal). But I chose 2026 and Mr. Cruz (Angel) had the color that I wanted brought over with everything I wanted in it! He had it washed and showed me the fabulous, astronomically expensive service area! (Really impressive) I was introduced to Anthony Azurduy (Finance Manager) who was nice, professional, and fast! He was able to bring the interest rate even lower! Purchased a 10 year warranty for a fair price! They made a little money, but I saved alot overall! Everyone there is like a family and you leave feeling like your part of the family. Just for the experience I would recommend going there to see what good deals they have to offer! You won't regret it and I will definitely be back to Orange County Ken Grody Ford in Buena Park. More
by craighelgoe
Employees Worked With
Angel Cruz, Anthony Azurduy
