Ken Grody Ford #1 Orange County Ford Dealer

Great customer service, probably fastest experience at a dealer ever. Sales personal Dylan Jacob and finance department Sandra Delgadillo personal where happy to help us. Definitely was very satisfied with dealer ever. Sales personal Dylan Jacob and finance department Sandra Delgadillo personal where happy to help us. Definitely was very satisfied with their customer service as well as making us feel comfortable with our purchase. Looking forward to seeing them when I stop to get service on our car. More

By far, excellent customer service, and attention to personal needs and ownership is second to none personal needs and ownership is second to none More

ken Gordy is a great dealership very easy to work with, very good salesman, no problems it's just great experience. very good salesman, no problems it's just great experience. More

I have always been a "Ford friend" but did not always own one. I found this slightly used 2022 at the right price and took it home! Our salesman, Luis Gonzalez could not have been more helpful and nicer. It one. I found this slightly used 2022 at the right price and took it home! Our salesman, Luis Gonzalez could not have been more helpful and nicer. It seems to us that everyone was most friendly and made purchasing our "new to us" four door sedan, a pleasent experience. At 85, my last car? couldn't be happier! More

The BEST! !!! From when 1st greeted by salesperson(Anthony)to, finance person (Liz), to porter, following us home with our Ford Flex, to pickup the Jeep we trad !!! From when 1st greeted by salesperson(Anthony)to, finance person (Liz), to porter, following us home with our Ford Flex, to pickup the Jeep we traded in. AMAZING, PROFESSIONAL, NEAT EXPERIENCE. More

Dean Nissen made this an easy deal. I have had many previous dealings with Ken Grody Ford. I have had many previous dealings with Ken Grody Ford. More

I recently found myself in the market for a used car, and let me tell you, navigating the world of auto dealerships during the pandemic has been quite a challenge. However, my experience at Ken Grody Ford in let me tell you, navigating the world of auto dealerships during the pandemic has been quite a challenge. However, my experience at Ken Grody Ford in Buena Park completely restored my faith in the industry. Unlike other dealerships that seemed more interested in marking up prices and pushing unnecessary add-ons, Ken Grody Ford stood out as a beacon of honesty and integrity. From the moment I stepped onto the lot, I was impressed by the genuine and transparent approach of their employees. One particular individual, Jesus, truly went above and beyond to ensure that my car-buying experience was smooth and enjoyable. He treated me like a valued family member, taking the time to understand my needs and concerns. It was refreshing to work with someone who genuinely cared about finding the right car for me, rather than just making a quick sale. Not only did Jesus and his team negotiate a fair deal with me, but they also maintained open and honest communication throughout the entire process. This level of professionalism and sincerity is a rare find in the industry, and it's something that Ken Grody Ford should be proud of. Damien, another member of the team, also deserves recognition for his exceptional customer service. He went above and beyond to address all of my questions and ensure that I felt comfortable and confident with my purchase. The dedication and care he displayed truly made me feel like a valued customer. Their unwavering trustworthiness was evident from start to finish. Upon collecting my used car a few days later, it was meticulously detailed, evoking the feeling of being the inaugural driver rather than just a purchaser of a used vehicle. While I hope I won't need to purchase another car anytime soon, I can confidently say that I will be recommending Ken Grody Ford of Buena Park to everyone I know. Their commitment to customer satisfaction and their unwavering integrity, exemplified by individuals like Jesus and Damien, set them apart from the rest. If you're in the market for a car and want a dealership you can trust, look no further than Ken Grody Ford. More

The best place to buy a car no hassle excellent service good prices I really recommend it good prices I really recommend it More

I had an outstanding experience purchasing my 2023 Ford Escape from Ken Grody Ford in Buena Park. Mohammed was incredibly helpful throughout the process, providing insightful information without any sales Escape from Ken Grody Ford in Buena Park. Mohammed was incredibly helpful throughout the process, providing insightful information without any sales pressure, making it a relaxing and informative experience. The team there, Channa and Lis De Avila in Finance really streamlined the paperwork and got me on the road quickly. I'm thrilled with my new vehicle and the top-notch customer service I received. If you're in the market for a new car, definitely give Ken Grody Ford and the fantastic sales team, especially Mohammed, a visit. More