Ken Harvey's Dublin Honda

Sleazy car sales cliche! Tag-team sales people & low-ball deal that wasn't honored, claimed only good for that first night, despite "good faith" assurance from both dealer and us at ~9pm. Despite 4 low-ball deal that wasn't honored, claimed only good for that first night, despite "good faith" assurance from both dealer and us at ~9pm. Despite 4+ hours with the car earlier the next day (didn't want to take a previous night delivery), return "closing the deal" trip was a nightmare with delay tactics (held my car keys and registration well after I requested their return), barely acknowledged that we had been there previous night & earlier in day, renegotiation starting from scratch and stopping ~$3000 short of previous night's dealer offer (same month, just next day). Ended up buying at another Honda dealer - hassle free and got price equivalent to original Dublin Honda offer. If Zero was a choice, thats where it would be! More

I bought a new Civic Hybrid from Dublin in November 2002. It just so happened to be during the dockworkers strike which delayed my car's arrival by serval weeks. Yet the folks at Dublin treated me like their It just so happened to be during the dockworkers strike which delayed my car's arrival by serval weeks. Yet the folks at Dublin treated me like their most important customers, calling me with updates and always providing friendly service. In addition, I oringinally had lined up a loan with AAA but Dublin managed to find a slightly better rate with a bank they regularly work with.<br><br>Since then I have put over 30,000 miles on the Civic (30+ mile commute to work, one way) without a problem. Dublin sends me reminders for regular check-ups which I always take advantage of (I'm not very good at organization).<br><br>The service department is thorough and professional, and maintains its own parts business in a store next to the dealership. I drop my car off first thing in the mornings (they start at 7:00am) and it's usually ready by 8:30-9:00am -- and they're service department is always busy.<br><br>In short, I went to Dublin (and not my local Fremont dealer) because they were straightforward, honest, and trustworthy. More