
Ken Houtz Chevrolet Buick
Gloucester, VA

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I had a computer problem with my Trail Blazer so I took it to this dealership. Billy in the service department was friendly and kept me up on what was going on with the car. I decided that I would purcha it to this dealership. Billy in the service department was friendly and kept me up on what was going on with the car. I decided that I would purchase another car so he introduced me to the sales department and they where wonderful. I bought the car and am very pleased with the entire process. More
One of my best experiences in purchasing a vehicle! Ken and his staff were extremely efficient and took no time to close out my purchase of a used Volvo XC70. Ken personal attention made us feel welcome. and his staff were extremely efficient and took no time to close out my purchase of a used Volvo XC70. Ken personal attention made us feel welcome. We found the car on the internet, made a deal on the phone, and drove three hours to pick it up. Everything they said about it was correct and even better than described. I highly recommend Ken Houtz's dealership. I'd do it again. More
I went into Ken Houtz Chevrolet to buy a new 2wd 1500 crew cab silvarado.The only problem is 2wd crew cabs are almost impossible to find, I say almost impossible, because Ken found me exactly what I was crew cab silvarado.The only problem is 2wd crew cabs are almost impossible to find, I say almost impossible, because Ken found me exactly what I was looking for, about 150 miles away, then brought it in at a very fair price. I would recommend Ken Houtz Chevrolet, every one was very courteous and professional- net More
Thanks to everyone at Ken Houtz Chevolet Buick. Great staff and very friendly. I bought an 08 HHR (online) and was very happy with the whole process. Never a doubt that I would recommend to anyone, buy staff and very friendly. I bought an 08 HHR (online) and was very happy with the whole process. Never a doubt that I would recommend to anyone, buy from Ken Houtz. More
Great dealership, far from the stereotypical car industry. Small town feel, small town prices. The entire experience was wonderful, Mr. Houtz was very fair. Ella's customer friendliness and person industry. Small town feel, small town prices. The entire experience was wonderful, Mr. Houtz was very fair. Ella's customer friendliness and personable approach was fantastic Simply put, my experience was refreshing after having gone to more traditional dealerships. I intend on purchsing future vehicles here, even if I have to drive 60 mi. from Richmond. More
Ken was very helpful when it came to choosing the right car for me. He was mindful of the price range I wanted and suggested the best that he could within that range. There was a heavy burden taken off my car for me. He was mindful of the price range I wanted and suggested the best that he could within that range. There was a heavy burden taken off my shoulders when I purchased the "new" car. I am paying a used price, but I feel like I am getting all the perks of a new car- both in care from the dealership, and in warranty. Overall, I am very satisfied with my experience and purchase. More
The dealership not only gave me a great deal, they stayed open late keeping several staff members available there to assist with what was needed to complete the transaction rather than just having us come ba open late keeping several staff members available there to assist with what was needed to complete the transaction rather than just having us come back on monday. this is the second vechile purchased from this dealership and we have been so pleased with every aspect of the staff. we even take our vechiles there to be serviced as well. More
i visited ken houtz dealership met mr hogge his knowledge of the auto i wanted and where to go to find it was great. he was very friendly and have great salemanship. the whole staff treated me and my like of the auto i wanted and where to go to find it was great. he was very friendly and have great salemanship. the whole staff treated me and my like we were special ,yes i would tell my friends about ken houtz and his sales staff they were great More
Ken Houtz Chevrolet goes above and beyond when it comes to service. This is the third Avalanche I have purchased through the dealership and I have been completely satisfied every time. From the time we w to service. This is the third Avalanche I have purchased through the dealership and I have been completely satisfied every time. From the time we walked on the lot, we were treated as family and friends. Although they did not have the vehicle I was interested in at the time, they staff worked with me to find the vehicle and arrange deliver in a timely manner. I would recommend Houtz Chevy to anyone thinking about a new or used car. More
My husband and I went to look at another Trailblazer We weren't in the parking lot for 2 minutes when Ken came out to greet us We decided to look at another Trailblazer which Jim gave us the keys and tags weren't in the parking lot for 2 minutes when Ken came out to greet us We decided to look at another Trailblazer which Jim gave us the keys and tags Ken ran my credit with Langley and called later to tell me to come get my truck! I'm loving it! Thanks to Ken and Jim! More