Ken Houtz Chevrolet Buick

Worth the drive!!! So different from other car dealers! Living in Norfolk I have tons of dealers in my area but I am so happy that I decided to go out to Ken Houtz. The whole atmosphere is different there. Living in Norfolk I have tons of dealers in my area but I am so happy that I decided to go out to Ken Houtz. The whole atmosphere is different there. Jim Jackson was fabulous to work with. He was friendly without being pushy, had a wealth of knowledge on the vehicle I purchased and gave me a great deal. I feel that I truly got my money's worth. It is so refreshing to find a dealer out there that still truly cares about the customer instead of just the bottom line. The "lifetime" warranty alone is better than most dealers can offer!! If you are looking for a new or used vehicle- go see Jim and Ken! You won't regret it!!! More

Finally, trustworthy car sales people! I just bought my first new car and Katie & Ed could not have treated me better! It is a 2015 Chevy Sonic, and I love it! I had an almost new car in my I just bought my first new car and Katie & Ed could not have treated me better! It is a 2015 Chevy Sonic, and I love it! I had an almost new car in my moms name from another dealership, that I have been paying on for 5 years' and pouring money into, to keep it running, with a year of payments to go! I honestly don't know if that car would have made it another year! It is awesome to finally meet honest car dealers who look out for your best interest and go that extra mile to see what they can do for you. I had no idea that I would be eligible for a new car! I am also using the plan they have that covers anything that my car may need for life! I can't express the relief I feel knowing I can get in my car, go as far as I want to, and be 100% secure in doing so! Thank You, Ken Houtz, Katie and Ed! More

Best GM dealer I've been to. Just purchased a 15' Silverado 1500. The staff is the best around. They didn't pressure me into a truck I didn't want, they simply asked what I want Just purchased a 15' Silverado 1500. The staff is the best around. They didn't pressure me into a truck I didn't want, they simply asked what I wanted, showed me the trucks that matched my specs, and a test drive was all it took. Having the truck I liked, the great price, and a friendly, respectful, and honest staff is what makes a great dealership. If I ever need a new vehicle, I'll only go here. Thanks! More

New car purchase Great experience, wonderful and friendly.I'm happy with my purchase and would recommend anyone looking for a car or truck to check this dealership out Great experience, wonderful and friendly.I'm happy with my purchase and would recommend anyone looking for a car or truck to check this dealership out. Outstanding service. Thank you. Ed EAGLE. More

Great Fantastic over the phone experience Gigi was very responsive and answered every question I had about the vehicle I purchased. She even picked me up at the airport since I flew about 100 Gigi was very responsive and answered every question I had about the vehicle I purchased. She even picked me up at the airport since I flew about 1000 miles to get the Suburban. It was exactly as described and better. Thanks for a wonderful experience, Gary and Kim More

Used Car Purchase Extremely pleased with customer service and no nonsense attitude. GiGi is very approachable and friendly, they did what they said they would do and i Extremely pleased with customer service and no nonsense attitude. GiGi is very approachable and friendly, they did what they said they would do and in a very timely manner. I highly recommend all of their services, thanks to Ella and GiGi for all there hard work on a "bad weather" day ;) ! Thanks team, I will recommend you guys in the future. You are certainly worth the drive More

excellent service i went in told them what i wanted and the budget and they said "no problem have just what your looking for". i saw they let me test drive it and feel i went in told them what i wanted and the budget and they said "no problem have just what your looking for". i saw they let me test drive it and feel in love with the truck. they were really friendly and helpful . More

Very pleased with Jim Jackson We traveled forty miles from our home to purchase a Certified Silverado. The experience in working with Jim Jackson and the rest of the staff was out We traveled forty miles from our home to purchase a Certified Silverado. The experience in working with Jim Jackson and the rest of the staff was outstanding. More

excellent car buying experience My step-father has bought several cars from Ken Houtz over the years, and I aim to follow his lead. Katie and Ken gave wonderful service and thorough My step-father has bought several cars from Ken Houtz over the years, and I aim to follow his lead. Katie and Ken gave wonderful service and thorough explanation on the car buying process. They made my experience of buying a great used car at their dealership enjoyable and pain-free. I highly recommend Ken Houtz Chevrolet Buick. More

Great experience First time dealing with this dealership. Everybody was professional and friendly. Purchased a new corvette and everything went great. Quick replies to First time dealing with this dealership. Everybody was professional and friendly. Purchased a new corvette and everything went great. Quick replies to e mails and phone calls. Pricing was better than everyone else and once we made a deal all paperwork was prepared and ready when I showed up at dealership. Will use them again on future purchases. Tim More