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Ken Pollock Volvo Cars - Service Center

Pittston, PA

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92 Reviews

92 Reviews of Ken Pollock Volvo Cars - Service Center

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April 06, 2019

Fantastic service! The service department at Ken Pollock Volvo is excellent! We had a problem with our car, my husband dropped the car off before going to work at 3:30 More

by PatrickSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Apr 12, 2019 -

Ken Pollock Volvo Cars responded

Thank you for the review. It is our goal to get you back on the road as soon as possible. We are glad to hear we were successful! Let us know if there is anything you should need.

April 04, 2019

Great Service! Car state inspection was running out in three days, but Drew got the car in and did the routine service too! Couldn't ask for anything more. More

by Ellen118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Apr 12, 2019 -

Ken Pollock Volvo Cars responded

Thanks!! It was our pleasure.

March 22, 2019

Easy and quick! My salesman Mike Minnick helped me set up body work and routine maintenance. Drew is always a pleasure to work with. My service was done quick and wa More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Minnick, Drew Malligo, Lisa Krah
Mar 26, 2019 -

Ken Pollock Volvo Cars responded

Hi Jenny! We are so happy to have you as a part of the family!! Thank you for taking the time to review your experiences with our Sales, Service and Collision departments. We appreciate it!

March 22, 2019

20,000 Maintenance The entire staff at Ken Pollock Volvo is exceptional. The customer service I always receive is the reason for my continued loyalty. I recommend this D More

by Mandal33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo, Angelo Manganello
Mar 26, 2019 -

Ken Pollock Volvo Cars responded

Hello and thank you for the review. We appreciate your continued loyalty. Thanks for being a member of the Ken Pollock Volvo family!

March 16, 2019

A+ service When I purchased my V90 CC one of the talking points was their service dept. I recently used the service dept and it did not disappoint. Super fast, f More

by barber570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Mar 26, 2019 -

Ken Pollock Volvo Cars responded

Hello! Thank you for the excellent review. We will continue to work hard to keep that A+ grade!

March 11, 2019

Happy Customer Great dealership, knowledgeable employees, wonderful customer service...Lisa in Collision, Drew in service...Recently working with Lisa for collision More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Malligo, Lisa Krah, Jason Pozniak
Mar 26, 2019 -

Ken Pollock Volvo Cars responded

Hi Laurie! Thank you very much for taking the time to review your experiences with our dealership and for choosing us to take care of your service and collision needs. We appreciate it!

February 27, 2019

Works for me GOOD JOB On the Job. Friendly. Could not ask for more. Performs as promised. On time and at a fair price. No surprises Professional in all areas.. More

by RANGER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chapple, Jason Correll, Drew Malligo, Angelo Manganello, Lisa Krah
Feb 28, 2019 -

Ken Pollock Volvo Cars responded

Thank you for the review!

February 15, 2019

Service appointment Can’t say enough about the professionalism with Ken Pollock Volvo Angelo, Jason & Drew are very helpful. They make you feel happy to trust them with More

by Lisa1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
Feb 18, 2019 -

Ken Pollock Volvo Cars responded

Thanks, Lisa! We appreciate you as our customer and for leaving such a thoughtful review. See you again soon!

February 03, 2019

dead battery!!!! Great experience!! My car had to be towed due to a dead battery. Volvo on call very helpful. Staff at Pollock’s were wonderful. Jason, Angelo and Drew More

by Majblu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Caprari, Murad Elbattah, Paul Mazzitelli, Anthony "AJ" Musto, Jason Correll, Drew Malligo, Angelo Manganello
Feb 06, 2019 -

Ken Pollock Volvo Cars responded

That's what we're here for! You, our customer, are our top priority. We were glad to be able to get you back on the road safe and sound.

January 18, 2019

Service on tire Drew scheduled an appointment that was convenient and timely. Jason got me in and out very quickly. They both were very professional and friendly. Jef More

by J00Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ohm, Jason Correll, Drew Malligo
Jan 28, 2019 -

Ken Pollock Volvo Cars responded

Thank you for reviewing your experiences with both our sales and service departments! We are so happy to hear of your all around great service. Thanks for being a part of the Ken Pollock Volvo Cars family!

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