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Ken Pollock Volvo Cars - Service Center

Pittston, PA

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92 Reviews

92 Reviews of Ken Pollock Volvo Cars - Service Center

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September 15, 2018

Premier Dealership Drew went above and beyond in servicing my XC60. Very attentive and accommodating. Service department did a fantastic job with repairs. Had a fabulous More

by C4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Sep 26, 2018 -

Ken Pollock Volvo Cars responded

Thank you for the five stars! It's always great to have you in for service with us!

September 11, 2018

Service and repair My 2018 Volvo XC60 had a problem with being able to go to drive and neutral They were helpful in getting us right in to diagnose and repair Also had More

by Kmike1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Sep 26, 2018 -

Ken Pollock Volvo Cars responded

It was our pleasure to get you back on the road both safely and quickly! Thank you for your review!

September 10, 2018

Professional service Drew was very professional in handling my maintenance experience. He was very efficient in getting me in and out of the Service department with ease I More

by CHUCKF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Drew Malligo
Sep 10, 2018 -

Ken Pollock Volvo Cars responded

Hi Chuck, we're happy that you are loving your Volvo! It was great to have you with us for service. Thanks again for the great review!

September 07, 2018

Service All aspects of the service received were excellent! Cordiality, caring, and promptness were exhibited and my 2010 Volvo XC60 was cared for and servic More

by Chuck Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
Sep 10, 2018 -

Ken Pollock Volvo Cars responded

Thank you for the 5 stars! It's our pleasure to get you in, out and back on the road in no time!

August 25, 2018

Great Service Drew is the best service agent I have met in 62 years. He goes above and beyond with everything. Great Service, that makes you come back when needed More

by MCS69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ohm, Drew Malligo
Aug 31, 2018 -

Ken Pollock Volvo Cars responded

Thank you for the five stars! We're happy to be able to get you in for service and back on the road hassle free.

August 25, 2018

Volvo Service I have an older Volvo that was having issues. They worked so hard to find the problem even working with the engineers in Finland. Car is running well More

by Happy Volvo owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
Aug 31, 2018 -

Ken Pollock Volvo Cars responded

Thank you for your review! We're happy to help however we can to get you back on the road. Never hesitate to give us a call if you need anything!

August 17, 2018

Service Dept Highly satisfied with the exceptional care given to my XC60; and also how I am being taken care of as a repeat customer ! Excellent service departmen More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marcinkowski, Jason Correll, Drew Malligo, Angelo Manganello
Aug 23, 2018 -

Ken Pollock Volvo Cars responded

Thanks, Dave. We pride ourselves on customer service, and we are always happy to have you as a part of the Ken Pollock Volvo family.

August 04, 2018

Always helpful and friendly I have been a customer since I bought my first Volvo S60 in July 2013. I still have the car and they provide my maintenance. I consistently receive pr More

by Brendab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Caprari, Murad Elbattah, Dave Chapple, Jason Correll, Drew Malligo
Aug 05, 2018 -

Ken Pollock Volvo Cars responded

Brenda, thank you for the 5 star review! We’re always happy to have you here with us!

August 03, 2018

Customer service Excellent sales and service department. Professional atmosphere and v timely service. Definitely would recommend! Very impressed with the sales staff More

by Mia48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Anthony "AJ" Musto, Jason Correll
Aug 05, 2018 -

Ken Pollock Volvo Cars responded

Amy, thanks for the 5 stars! It was our pleasure to have you with us and get you into the car of your dreams!

July 14, 2018

first service Had 40,000 mile service done got in and out in the time estimated was pleased with overall service. will continue to have my car serviced there. Staf More

by macpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Jul 15, 2018 -

Ken Pollock Volvo Cars responded

Thank you for taking the time to leave us a review! We will make sure to thank our team for providing you with a fast and pleasant service visit. We look forward to your next servicing!

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