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Ken Pollock Volvo Cars - Service Center

Pittston, PA

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92 Reviews

92 Reviews of Ken Pollock Volvo Cars - Service Center

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April 07, 2018

Always go above and beyond This is a great service department. I will never take my car anywhere else. I can never trust my car to anyone else. Jason is courteous and helpful. H More

by danelle1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
April 06, 2018

Up and beyond service is the standard experience I have had many positive experiences with the service staff at Ken Pollock Volvo, they have gone beyond the expectations - Drew has been very accommod More

by pkaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
March 22, 2018

Service to correct a problem The service staff here is amazing. They had a loaner car ready for me and the service was completed quickly with no issues. Drew and Jason are wonde More

by Diane Gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
Mar 23, 2018 -

Ken Pollock Volvo Cars responded

Thank you very much for your review of our service department! It was our pleasure to get you back on the road as soon as possible.

March 02, 2018

Great Dealership I have purchased two Volvos from Ken Pollock Cars and had a good experience both times. I also have taken in my wife's 2005 S80 in numerous times for More

by tgwillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Jason Correll, Drew Malligo
Mar 02, 2018 -

Ken Pollock Volvo Cars responded

Thank you for the review! It is our pleasure. Thank you for being a valued member of the Ken Pollock Volvo Cars Family!

February 22, 2018

Service and sales We purchased our new Volvo XC60 and decided we wanted to have a bumper guard installed! we also wanted to go over some questions about the car! Jason More

by Rogers505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ohm, Jason Correll, Drew Malligo
Feb 26, 2018 -

Ken Pollock Volvo Cars responded

Thank you very much for the review. It makes us so happy to hear how pleased you are with every aspect of our dealership. We appreciate it. Congratulations!

January 31, 2018

Volvo Service I cannot say enough about the service I receive every time I walk into the dealership. Angelo, Drew and Jason are always courteous and helpful. The More

by AnneG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo, Angelo Manganello
Feb 05, 2018 -

Ken Pollock Volvo Cars responded

Thank you taking the time to review your recent service experience, AnneG! It is our pleasure and look forward to seeing you. Let us know if there is anything you need.

January 29, 2018

Best Customer Service Recently had my 10,000 mike checkup - I love this place. Their customer service really makes you feel valued and it would be hard for me to purchase m More

by First Time Volvo Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Feb 05, 2018 -

Ken Pollock Volvo Cars responded

Thank you for reviewing your recent service experience. We appreciate it!!

January 06, 2018

Great employees and care great dealership overall from the buying experience to the customer care for appointments oils chanhed inspections etc! Would buy again as all employ More

by Krista Jerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Anthony "AJ" Musto, Jason Correll
Jan 10, 2018 -

Ken Pollock Volvo Cars responded

Thank you for the review! We are delighted to hear about your satisfaction with every aspect of your experiences at our dealership. It is our pleasure!

January 02, 2018

Customer centered care! I was recently involved in an accident and had to bring my car to the Ken Pollock collision center where they made the already frustrating experience More

by Sam354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Angelo Manganello, Lisa Krah
Jan 02, 2018 -

Ken Pollock Volvo Cars responded

While we are sorry that you had to go through the experience of an accident, we are glad we were able to lessen the stress for you. Enjoy and enjoy many safe miles!

December 29, 2017

Replace headlight We needed to get our headlight replaced while we were out of town. They did it quickly and did not charge us!!!!! Thanks so much!!!! More

by Kingk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Jan 02, 2018 -

Ken Pollock Volvo Cars responded

Thank you for taking the time to review your experience with our service department. We were happy to get you back on the road quickly! Thanks, again!

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