92 Reviews of Ken Pollock Volvo Cars - Service Center
Always go above and beyond This is a great service department. I will never take my car anywhere else. I can never trust my car to anyone else. Jason is courteous and helpful. H This is a great service department. I will never take my car anywhere else. I can never trust my car to anyone else. Jason is courteous and helpful. He has a great sense of humor. Drew always lets me know what is wrong with my car and advises me on what is the correct way to fix it. I can't thank this team enough. They really take good care of my car. The waiting area is the most comfortable I have ever been in. Everybody is really friendly. More
Up and beyond service is the standard experience I have had many positive experiences with the service staff at Ken Pollock Volvo, they have gone beyond the expectations - Drew has been very accommod I have had many positive experiences with the service staff at Ken Pollock Volvo, they have gone beyond the expectations - Drew has been very accommodating in providing me with individualized service and expertise with my S80. Each and every time that I have contacted the service department they provide me with immediate appointments and prompt service. More
Service to correct a problem The service staff here is amazing. They had a loaner car ready for me and the service was completed quickly with no issues. Drew and Jason are wonde The service staff here is amazing. They had a loaner car ready for me and the service was completed quickly with no issues. Drew and Jason are wonderful! More
Great Dealership I have purchased two Volvos from Ken Pollock Cars and had a good experience both times. I also have taken in my wife's 2005 S80 in numerous times for I have purchased two Volvos from Ken Pollock Cars and had a good experience both times. I also have taken in my wife's 2005 S80 in numerous times for maintenance work and always have had a good experience. Just had my XC90 in for its 10K service and as usual I was well taken care of. If you are interested in a quality luxury car, Volvo is an excellent choice. And Ken Pollock Volvo Cars in Pittston, PA is a great place to purchase that Volvo. More
Service and sales We purchased our new Volvo XC60 and decided we wanted to have a bumper guard installed! we also wanted to go over some questions about the car! Jason We purchased our new Volvo XC60 and decided we wanted to have a bumper guard installed! we also wanted to go over some questions about the car! Jason and Drew were very helpful and friendly! Jeff worked with us to answer our questions! Could not ask for a more helpful and friendly group from the moment you walk in and are greeted by a receptionist! We also wanted key chains and Kevin went above and beyond to find what we wanted! More
Volvo Service I cannot say enough about the service I receive every time I walk into the dealership. Angelo, Drew and Jason are always courteous and helpful. The I cannot say enough about the service I receive every time I walk into the dealership. Angelo, Drew and Jason are always courteous and helpful. The service is done right the first time. If I need a loaner car while mine is being serviced, they have never said no. Highly recommend this team of expert from the support staff to the technicians that work on my car. Thank you! More
Best Customer Service Recently had my 10,000 mike checkup - I love this place. Their customer service really makes you feel valued and it would be hard for me to purchase m Recently had my 10,000 mike checkup - I love this place. Their customer service really makes you feel valued and it would be hard for me to purchase my next vehicle anyplace else. More
Great employees and care great dealership overall from the buying experience to the customer care for appointments oils chanhed inspections etc! Would buy again as all employ great dealership overall from the buying experience to the customer care for appointments oils chanhed inspections etc! Would buy again as all employees were great to deal with! More
Customer centered care! I was recently involved in an accident and had to bring my car to the Ken Pollock collision center where they made the already frustrating experience I was recently involved in an accident and had to bring my car to the Ken Pollock collision center where they made the already frustrating experience easy and pain free. They handled all aspects of fixing the damage to the car beautifully. Not only does the car look like new but it was handled professionally and without any problems. Thank you to all at Ken Pollock who have not only made my car buying experience wonderful but also carried that same customer centered care continued into servicing my car after purchase! More
Replace headlight We needed to get our headlight replaced while we were out of town. They did it quickly and did not charge us!!!!! Thanks so much!!!! We needed to get our headlight replaced while we were out of town. They did it quickly and did not charge us!!!!! Thanks so much!!!! More